got an email from Apple... Dear ------ Weve been trying to confirm eligibiliy with AT&T for your iPhone order W44------. Unfortunately, your eligibility has not yet been confirmed. As a result, this order will not reach you by the anticipated delivery date. We'll continue to seek authorization from AT&T. Once we receive confirmation of your eligibility, your order will ship within 1-3 days. You'll receive a Shipment Notification email when it leaves Apple. If youve placed multiple orders with your carrier, or there has been a change in your account details, we may be unable to ship this order. If youd like to cancel your order, please reply to this email. Sincerely, The Apple Online Store Talked to AT&T and saw that my upgrade was used so that means Apple processed it. I'm so livid right now. I understand stuff happens, but to tell me the night before?? And how can you have issues verifying my eligibility? You were able to verify that when I pre ordered!