Apple Card: for those whose application is still in review since 8/20, have you had any progress?

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by Goldfrapp, Aug 20, 2019.

  1. Goldfrapp, Aug 20, 2019
    Last edited: Aug 21, 2019

    Goldfrapp macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #1
    Unlike most, some of us were required to scan photo ID during the application process. Unfortunately, mine has been in review ever since, which is 8/20, 9:30AM EST.

    Support is useless. They can’t expedite or override anything. They can't even tell me why the delay. All they tell me is that I'll get the result within 30 days. What?? Even Walmart is more organized and efficient than that.

    I was told that you can submit application up to 6 times and can scan photo ID unlimited times per submission. However, after 6 application submission attempts, you’re locked out for 30 days.

    Also, according to CS, passport is not an acceptable form of photo ID. What?? Like, are you ******* kidding me??
     
  2. MacDawg macrumors Core

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
    #2
    Your title is disingenuous... you weren't denied an Apple Card with excellent credit score, you were unable to complete the process.
    This has been a widely known issue from the beginning that others have faced (and some have resolved successfully).

    If you want the card, you can contact support and try to get the verification issue resolved like others have done.
    If not, well, then you can move on as I am sure others have done as well.
     
  3. Goldfrapp thread starter macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #3
    Sorry about that, I’ve changed the title.
     
  4. digitalexplr macrumors 6502a

    digitalexplr

    Joined:
    Dec 13, 2016
    Location:
    Central Missouri
    #4
    Everyone who applies must verify their identity.
     
  5. M-Life macrumors 6502

    M-Life

    Joined:
    Jul 15, 2006
    Location:
    Hol-Leawood
    #5
    Not with a photo ID though. It seems like about 25% have to scan a photo ID.

    Some that had to verify photo IDs had issues with vertical IDs and passports being accepted. There are tricks in other threads to get them to work though.
     
  6. Goldfrapp thread starter macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #6
    I didn’t know. Could you link me to some of those threads, perhaps? Thank you.
     
  7. Goldfrapp, Aug 20, 2019
    Last edited: Aug 21, 2019

    Goldfrapp thread starter macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #7
    After placing my photo ID on a white sheet of paper, it finally accepted it, and I was able to submit my application. However, this time, it said that my application is in review, and that I should get the result within 30 days.

    Support is useless. They can’t expedite or override anything. They can't even tell me why the delay. All they tell me is that I'll get the result within 30 days. What?? Even Walmart is more organized and efficient than that.

    I was told that you can submit application up to 6 times and can scan photo ID unlimited times per submission. However, after 6 application submission attempts, you’re locked out for 30 days.

    Also, according to CS, passport is not an acceptable form of photo ID. What?? Like, are you ******* kidding me??
     
  8. SmokinBuddha, Aug 21, 2019
    Last edited: Aug 21, 2019

    SmokinBuddha macrumors newbie

    Joined:
    Aug 21, 2019
    #8
    I apply for the Apple card yesterday morning and was approved right away. Very simple
     
  9. Goldfrapp, Aug 21, 2019
    Last edited: Aug 21, 2019

    Goldfrapp thread starter macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #9
    And you’re not the only one. A lot of people got their applications approved right away. However, there’s a significant subset of users that didn’t. Instead, they were put under review and still are, 24 hours later. I’m one of them.
     
  10. ghostface147 macrumors 68030

    ghostface147

    Joined:
    May 28, 2008
    #10
    Damn, I was approved right away and got my physical card a few days later. I had to change the name on the card today and a new card is on its way. All through text. Now that's service.
     
  11. Goldfrapp thread starter macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #11
    @Internet Enzyme

    Is your application still in review? Have you had any progress?
     
  12. ApplesandOranges Suspended

    ApplesandOranges

    Joined:
    Jul 27, 2019
    #12
    Why are you in such a hurry to get a credit card?
     
  13. Internet Enzyme macrumors 6502a

    Internet Enzyme

    Joined:
    Feb 21, 2016
    #13
    oh, sorry—no they said that my income is too low, since I’m 18 and work usually like 50 hours a paycheck. To be expected i guess, but still: it would’ve been nice if they just gave me like a really low $500 credit limit or something and let me show i can reliably pay off that balance
     
  14. Goldfrapp thread starter macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #14
    Thanks for the reply. I’m still in review, more than 48 hours later. Did they call you or email you to say this? Was it within 24 hours? Thanks again.
     
  15. Internet Enzyme macrumors 6502a

    Internet Enzyme

    Joined:
    Feb 21, 2016
    #15
    so, the reason mine took so long is that i did something pretty stupid and counted my parent’s income towards the annual income amount, since it does mention shared income as a factor which counts. I got an email at 11 am yesterday—16 hours after i applied—that they couldnt verify my identity, which is probably a nice way of saying that someone manually tossed me out cus of my ridiculous stated income for my age bracket. Then I tried with a much lower income amount and that’s when I got the other reason. No one called me at any point
     
  16. Goldfrapp thread starter macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #16
    Oh ok, thank you.

    I wonder if they have a way of checking your income. If so, why are they asking for it in the first place?
     
  17. Internet Enzyme macrumors 6502a

    Internet Enzyme

    Joined:
    Feb 21, 2016
    #17
    That's a standard part of the process it seems. I suppose that's how they determine your credit limit
     
  18. Goldfrapp thread starter macrumors 601

    Goldfrapp

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    Jul 31, 2005
  19. Internet Enzyme macrumors 6502a

    Internet Enzyme

    Joined:
    Feb 21, 2016
    #19
    I called them, and after much messing around they told me I had to try again in 30 days. I'm also pretty sure that, in thirty days, it still won't work
     
  20. bige12 macrumors 6502a

    bige12

    Joined:
    Apr 6, 2009
    Location:
    Vienna, VA
    #20
    When I applied on August 20 I did not have to scan my driver license at all
     
  21. Internet Enzyme macrumors 6502a

    Internet Enzyme

    Joined:
    Feb 21, 2016
    #21
    I had a fairly lengthy chat with Apple and they confirmed that there is nothing they can do on their end since the process is so automated. If you reach the quota of attempts, you’re locked out for thirty days since your most recent attempt. I tried again today, so I suppose I won’t be attempting an application until the 26th of September
     
  22. 4sallypat macrumors regular

    4sallypat

    Joined:
    Sep 16, 2016
    Location:
    So Calif
    #22
    Do you have an "Enhanced Drivers License" ??
    Which state are you in ?
     
  23. Goldfrapp thread starter macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
    #23
    Day 8:

    My application is still in review. Support doesn't know why it's still in review. I asked to escalate it to GS CEO, Solomon.

    Case pending...
     
  24. Internet Enzyme macrumors 6502a

    Internet Enzyme

    Joined:
    Feb 21, 2016
    #24
    I would say no. My state is Wisconsin
     
  25. eXoenDo macrumors regular

    eXoenDo

    Joined:
    Jun 7, 2010
    #25
    The manager I spoke with indicated the 30 days is from your most recent denial for any reason other than "too many attempts".
     

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26 August 20, 2019