Apple Card Invite Issues

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by iApplereviews, Aug 13, 2019.

  1. iApplereviews macrumors 6502a

    iApplereviews

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    #1
    So I signed up for an invite and got an early invite. One issue though the email that says I'm invited says the email I used doesn't match an Apple ID signed into iCloud. But that is intact the email and Apple ID singed into iCloud on my iPhone.

    Any suggestions?
     
  2. maniacmedia macrumors regular

    maniacmedia

    Joined:
    Jan 9, 2007
    #2
    Same thing seems to have happened to a large group today, including me. Apple doesn't seem to want to acknowledge it as yet. But there have been many people in this and other forums mentioning it.
     
  3. teejayhoward macrumors newbie

    Joined:
    Oct 14, 2014
    #3
    Yup, same here. And the "+" button on the wallet app is just letting me add an existing physical card, not apply for the Apple Card. So it's somethin' going on over at Apple.
     
  4. iApplereviews thread starter macrumors 6502a

    iApplereviews

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    #4
    I was on iOS 13 they said try on iOS 12.4 so I did. No effect. They tried a lot of stuff on iMessage support. No go so an Apple Card Specialist is calling me at 10:30 AM. Seems to be an iCloud issue its not iOS so hopefully it will work itself out after a bit.
    --- Post Merged, Aug 13, 2019 ---
    Yep that's all I get. Tried iOS 13 and iOS 12.4. Did a reboot and signed in and out of iCloud as well. Did your invite email say the email you used isn't logged into an iCloud account as well?
     
  5. teejayhoward macrumors newbie

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    #5
     
  6. iApplereviews thread starter macrumors 6502a

    iApplereviews

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    #6
    Same
    --- Post Merged, Aug 13, 2019 ---
    If you guys are able to apply all the sudden let me know!
     
  7. iApplereviews thread starter macrumors 6502a

    iApplereviews

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    #7
    Talking to an Apple Card Specialist now. Telling me this is the first they have heard of this email going out and the invite not showing up. Find that hard to believe since I've seen tons of it. On going conversation ill update the outcome.
     
  8. dmfresco macrumors newbie

    dmfresco

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    #9
    That is what I got on the phone last night too. Still curious if the wait time for anyone in this boat to be considerably less than 48 hours?
     
  9. iApplereviews thread starter macrumors 6502a

    iApplereviews

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    #10
    So they told me there was an issue with the system recognizing emails used as Apple ID's. It was a one time thing you need to reenter your email in Notify Me and wait up to 48 hours.
    --- Post Merged, Aug 14, 2019 at 8:34 AM ---
    She told me make sure you go back and enter it in notify me again it has to go through the whole process again since the first time didn't work.
     
  10. maniacmedia macrumors regular

    maniacmedia

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  11. iApplereviews thread starter macrumors 6502a

    iApplereviews

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    #12
    You have to reenter it and wait the 48 hours. You will get a new email. The first email went out last night so there is no way you have waited.
     
  12. brianalrabaa macrumors newbie

    brianalrabaa

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    #13
    Not for me. Approximately 5:30pm EST today makes 48 hours.
     
  13. Banglazed macrumors demi-god

    Banglazed

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    #14
    Have you tried to sign up using your iCloud designated email either ends with @me.com, @icloud.com and your existing email whatever email you used to signed up ends with @live.com, outlook.com or @gmail.com.

    When I tap“Notify Me” on the website, I entered all my possible iCloud email used. You may give that a shot.
     
  14. brianalrabaa macrumors newbie

    brianalrabaa

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    #15
    Just my @gmail.com. The other’s are just alternate emails given by Apple. When I was on the phone with Apple support he told me to put in my gmail.com again.
     
  15. Banglazed macrumors demi-god

    Banglazed

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    #16
    I received the same email to my @live.com but no email to Apple alternate emails but I was able to apply for the card. You can give that a shot as well using the alternative too since they are all linked anyways.
     
  16. dwfaust macrumors 603

    dwfaust

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    #17
    The emails says "Invitations may take up to 48 hours to arrive."

    Screen Shot 2019-08-15 at 8.14.56 AM.png
     
  17. its Dale macrumors 6502

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    #18
    lm on the 41st hour.... hope it comes by then
     
  18. maniacmedia macrumors regular

    maniacmedia

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    #19
    Well, I was being sarcastic, so…
     
  19. iPhenom macrumors regular

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    Jan 10, 2013
    #20
    I received the email on Tuesday and it’s now Thursday and no follow up email. I can’t add card in wallet app either. So much for 48hrs
     
  20. dwfaust macrumors 603

    dwfaust

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    Jul 3, 2011
    #21
    Just got my card via the Wallet app... the "follow up" email has not yet arrived.

    I thought that the Apple Card appeared when you tapped the + at the top of the Wallet screen... but I had to tap CONTINUE at the bottom of the next screen to actually see the Apple Card invitation.
     
  21. Brlgfan macrumors member

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    Sep 23, 2013
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    Florida
    #22
    Hmm thats intersting I thought the same. I still have no invite. Its almost been 48 hours since I got the email on Tuesday.
     
  22. iApplereviews thread starter macrumors 6502a

    iApplereviews

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    #23
    If you got the email saying your email was correct you need to re do it and then it may take up to 48 hours from the second attempt.
    --- Post Merged, Aug 15, 2019 at 2:52 PM ---
    UPDATE: As Apple told me yesterday if I didn't see the option or receive an email within 48 hours to email my support rep back. I did and she called me within the hour and took my SEID to send up to engineering to check things on the server side. So clearly if they are doing all this they expect I should see the option by now and that there is an issue with some invites.
     
  23. its Dale macrumors 6502

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    LA California
    #24
    Still not there when i press Continue. I'm on hour 49 now.... it'll come eventually
     
  24. twinpeaks_sf macrumors newbie

    Joined:
    Jul 9, 2015
    Location:
    San Francisco, CA, USA
    #25
    Also just called AppleCare and asked to be connected to the Apple Pay team. The rep was very understanding; he took down my device info to escalate my invite issue to the Engineering team. He said he’d personally reach out by Tues next week. I encourage those with invite issues to do the same (took 10 min).

    I suspect my issue is related to entering @icloud for my Apple ID, when I’m actually signed in @Mac. Despite entering @Mac over 48 hrs ago with the ‘notify me’ link, I’m not able to apply.
     

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59 August 13, 2019