Apple Care + and Cracked Back

[Itinj24]

I clumsily dropped my iPhone on top of my AW S7 Hermes while it was charging on the floor. The AW popped off the charger and upon further inspection, the circular part on the backing cracked toward the edge. Presumably from the charging puck. Pretty noticeable and substantial.

Pardon my ignorance but I’ve never made an AC+ claim before so it’s time to cash in. Will AC+ cover this damage? New S8 incoming shortly and I need to bring the resale value back up. Thanks.

Edit: Forgot the pic…

 

[Al Rukh]

I clumsily dropped my iPhone on top of my AW S7 Hermes while it was charging on the floor. The AW popped off the charger and upon further inspection, the circular part on the backing cracked toward the edge. Presumably from the charging puck. Pretty noticeable and substantial.

Pardon my ignorance but I’ve never made an AC+ claim before so it’s time to cash in. Will AC+ cover this damage? New S8 incoming shortly and I need to bring the resale value back up. Thanks.

Edit: Forgot the pic…
View attachment 2042748

I would think AC+ covers such accidental damage.

Edit: Like the below poster said, you’ll have to fork out a fee.

 

[Monkswhiskers]

Yes for a small fee

 

[BugeyeSTI]

AC+ will definitely cover it. $69 for regular watch and $79 for edition and Hermes.. These are U.S. prices so depending on where your located it may differ.

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[Itinj24]

Thanks for all the replies… yeah, I’m in the US. Was hoping I’d never have to use it but it’s time lol.

 

[jz0309]

Thanks for all the replies… yeah, I’m in the US. Was hoping I’d never have to use it but it’s time lol.

Well, good thing you have it. AC+ is one thing for sure I always get for the AW, used it once with my S4

 

[Itinj24]

Well, good thing you have it. AC+ is one thing for sure I always get for the AW, used it once with my S4

Absolutely. I have it in my phone and watch at the least. The AW is the most likely device to sustain damage being that it’s always out in the open exposed to everything your wrist is.

 

[Ram65]

Absolutely. I have it in my phone and watch at the least. The AW is the most likely device to sustain damage being that it’s always out in the open exposed to everything your wrist is.

Apple will do the right thing and get you a brand new watch u can use for many many more years of quality service