- Sep 18, 2013
Got AC+ with my new iPhone 11. Verified purchased. Yet general about shows it’s not active.
I just chatted in the apple support app and they say wait 72 hours for it to show, likely because if the millions of registrations happening at the same timeI love Macrumors...same question, glad to see it's not just me. I think Apple waits until the phone is delivered (so the policy isn't activated until then)...I'm thinking by tomorrow it will be activated and we'll get that Applecare+ receipt to our emails as well.
I don’t believe that’s the case because I didn’t have a trade it but it’s not updating on my end.Mine is still showing the Add AppleCare+ Coverage prompt in Settings and errors out if you try to go through the motions, had hoped after getting the email about it that the prompt would disappear but no dice. Maybe it is somehow tied to them accepting the trade in?
Yeah wasn't the case, my trade in completed yesterday and the prompt is still showing, I also confirmed via that link that AppleCare+ is allocated to my 11 Pro Max. The number of days on the prompt is stuck at 52 but if I open it then it says the. correct 44. I think it is going to boil down to needing a firmware update or at least a server side change to correct it.I don’t believe that’s the case because I didn’t have a trade it but it’s not updating on my end.
I chatted with customer support and they had me log into mysupport.apple.com. There it had all my devices listed and next to the new iPhone it did indicate it had Apple Care coverage. The agent was taking to long to reply so I had to disconnect before understanding if there were any next steps but their system did show the coverage.