Apple Care+ Cancellation w/ a phone lease

Discussion in 'iPhone' started by hArrisburger, Sep 19, 2016.

  1. hArrisburger macrumors regular

    Joined:
    Jul 1, 2013
    #1
    I had leased my iPhone 6S+ from a carrier and returned upon receiving my iPhone 7. I had purchased Apple Care+ separate from the phone. At this link it states that I will need to provide the proof of purchase. How do you do that with a phone lease? I want to have everything ready when I call and wondered if anyone else had encountered this.

    Thanks!
     
  2. noobinator macrumors 601

    Joined:
    Jun 19, 2009
    Location:
    Los Angeles, CA
    #2
    You purchased it separately from the phone so you would provide the receipt from Apple/where you purchased. I'm a bit confused.
     
  3. heyyitssusan macrumors 65816

    Joined:
    Feb 9, 2014
    #3
    Call Apple directly. I did not have to provide any POP when I got a prorated refund from my 6S. All they asked for was the SN.
     
  4. hArrisburger thread starter macrumors regular

    Joined:
    Jul 1, 2013
    #4
    Sorry. I never purchased. It was a lease, never technically owned the phone. Paid off remaining balance of the lease, did not pay the "right to purchase price" and returned the phone. Technically, I have no proof of purchase (nor did I provide it when signing up).
     
  5. noobinator macrumors 601

    Joined:
    Jun 19, 2009
    Location:
    Los Angeles, CA
  6. aka777 macrumors 6502a

    Joined:
    Mar 13, 2012
    #6
    Apple would have proof if it was linked to you apple account. Not to mention, you should have an emailed receipt of your applecare+ purchase.
     
  7. hArrisburger thread starter macrumors regular

    Joined:
    Jul 1, 2013
    #7
    Yikes. I totally misread. I thought it was proof of purchase of phone, not the actual AppleCare.

    My bad!
     

Share This Page