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profmjh

macrumors 68000
Original poster
Mar 7, 2015
1,734
1,800
UK
I've just ordered a new iMac, and I signed up to Apple Care. I've just had a notification that the Apple Care is going to be delivered on Monday by courier and I'll need to sign for it.

What are they actually sending? It's not the iMac: that's still showing as processing.
 
It will be a small box (cd size) with a card in it. That card will have a registration number you will use to register the apple care against your iMac. Hold onto it until your iMac gets delivered and then register it during your initial setup.

Usually, Apple will automatically do this for you in concert with the purchase of the iMac. Did you end up buying the service after you bought your iMac?
 
Usually, Apple will automatically do this for you in concert with the purchase of the iMac. Did you end up buying the service after you bought your iMac?

I bought them in the same order.
 
Hmm, maybe it will just be the info pertaining to the apple care program then. Still, a bit odd though. Congrats on the new iMac!!
 
I bought them in the same order.
This is normal, while your iMac has been registered (double check when you get it), they still ship you the box. In fact that almost always comes before the computer does.
 
Thanks! I hope I've made the right decision!
That all depends on your countries warranty regulations. If you live in Australia for instance, you have just wasted good money on what you legally already have.
 
I've just ordered a new iMac, and I signed up to Apple Care. I've just had a notification that the Apple Care is going to be delivered on Monday by courier and I'll need to sign for it.

What are they actually sending? It's not the iMac: that's still showing as processing.


This is very very simple, just call AppleCare when the computer arrives and verify it's already signed up. If it is not they will take care of it for you.
 
Well it arrived today. All it was was a booklet describing AppleCare. No codes or anything. I assume it will be automatically set up as I ordered the iMac at the same time.

Massive overkill to send it by courier.
 
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