Apple Care For Free?

[JamesGorman]

Hey everyone,

I recently purchased a brand new macbook pro, see sig, from best buy. I was rather curious and decided to check my warranty status on apples website, and it said that I was covered under apple care until an estimated date of october 9th 2013. My "problem" is that I didn't buy apple care, although I was planning on doing it after x-mas. After seeing this though, Im wondering if for some reason, my computer already has applecare past the one year manufacturers warranty?

 

[Constantine1337]

Hey everyone,

I recently purchased a brand new macbook pro, see sig, from best buy. I was rather curious and decided to check my warranty status on apples website, and it said that I was covered under apple care until an estimated date of october 9th 2013. My "problem" is that I didn't buy apple care, although I was planning on doing it after x-mas. After seeing this though, Im wondering if for some reason, my computer already has applecare past the one year manufacturers warranty?

Similar thing happened to a friend of mine... suddenly his MacBook Pro was covered with AppleCare after 6 months of usage or so. Don't know how or why, but he still has it.

Guess even Apple has bugs in their systems.

 

[Ann P]

Oops! lol

 

[JamesGorman]

Thats awesome, hopefully it remains on there, and if it does, I'll make sure to print out a copy just for proof, if in fact it does disappear one day.

Seems as if I've lucked out.

 

[ddany]

Thats awesome, hopefully it remains on there, and if it does, I'll make sure to print out a copy just for proof, if in fact it does disappear one day.

Seems as if I've lucked out.

YOu're lucky,haha.
Yes,just print out a copy of it and you can say that you activated,but now its gone

 

[rdowns]

A more likely explanation is Best Buy had previously sold that MBP with AppleCare and took it back as a return and didn't deactivate AC.

 

[AdamRock]

A more likely explanation is Best Buy had previously sold that MBP with AppleCare and took it back as a return and didn't deactivate AC.

yeah, probably something like that happened or the guy entered wrong serial number and it happened to be your mbp?

 

[old-wiz]

A more likely explanation is Best Buy had previously sold that MBP with AppleCare and took it back as a return and didn't deactivate AC.

And of course sold the MBP to the OP telling him it was "brand new".

 

[mulo]

maybe some poor dude typed his serial in wrong!

 

[drambuie]

A more likely explanation is Best Buy had previously sold that MBP with AppleCare and took it back as a return and didn't deactivate AC.

Best Buy doesn't sell Applecare. They push their own extended warrantees.

 

[lpolarityl]

Whoa nice, wish mine had extended care!

 

[Jaro65]

Doing a screen capture that shows that your machine is covered is a smart way to go....

 

[JamesGorman]

A more likely explanation is Best Buy had previously sold that MBP with AppleCare and took it back as a return and didn't deactivate AC.

Unless it was sold, and not opened, there is no way that is possible..The machine was wrapped in all the plastic, and nothing was ever touched inside the box.

 

[JamesGorman]

And of course sold the MBP to the OP telling him it was "brand new".

I don't think that that is the case, as I worked at best buy for over a year, and was sold the MBP by a friend who still works there.

 

[Eddyisgreat]

edit: nm

 

[JamesGorman]

Just got off the phone with apple, It seems that someone registered my machine for apple care by mistake, so good news is my machine is in fact brand new. And The even better news, their letting me keep the apple care

 

[alphaod]

Just got off the phone with apple, It seems that someone registered my machine for apple care by mistake, so good news is my machine is in fact brand new. And The even better news, their letting me keep the apple care

So I guess that happens. Congrats then.

 

[JamesGorman]

So I guess that happens. Congrats then.

Thanks, Im very pleased with the outcome of this situation.

 

[aimbdd]

AWESOME!!! You are a very honest person.

 

[mulo]

AWESOME!!! You are a very honest person.

And very lucky!

 

[Blu101]

Just got off the phone with apple, It seems that someone registered my machine for apple care by mistake, so good news is my machine is in fact brand new. And The even better news, their letting me keep the apple care

Congrats!!

 

[demonsavatar]

Crossed my fingers and checked my status...still only 1 year

I was planning on buying Applecare in a few months though.

 

[Scepticalscribe]

Good story, well told and a well deserved happy outcome all round. Well done Apple, but well done OP, too, for your approach.

Cheers

 

[CaoCao]

Just got off the phone with apple, It seems that someone registered my machine for apple care by mistake, so good news is my machine is in fact brand new. And The even better news, their letting me keep the apple care

Honesty is a virtue and can pay dividends. It also is good that Apple is nice to customers (unlike Dell; I had a problem with a $2000 Dell workstation with Extended Warranty and they verbally abused me!)

 

[revelated]

Best Buy doesn't sell Applecare.

Sure they do. They just don't push it. But you can buy the Applecare off the shelf. It's up there with the accessories. At least out here they do. Don't know about other areas. Our Best Buys will sell things that others don't for some reason.