Apple Care For Free?

Discussion in 'MacBook Pro' started by JamesGorman, Nov 3, 2010.

  1. JamesGorman macrumors 65816

    JamesGorman

    Joined:
    Dec 31, 2008
    Location:
    Winnipeg
    #1
    Hey everyone,

    I recently purchased a brand new macbook pro, see sig, from best buy. I was rather curious and decided to check my warranty status on apples website, and it said that I was covered under apple care until an estimated date of october 9th 2013. My "problem" is that I didn't buy apple care, although I was planning on doing it after x-mas. After seeing this though, Im wondering if for some reason, my computer already has applecare past the one year manufacturers warranty?
     
  2. Constantine1337 macrumors 6502

    Joined:
    Dec 3, 2009
    #2
    Similar thing happened to a friend of mine... suddenly his MacBook Pro was covered with AppleCare after 6 months of usage or so. Don't know how or why, but he still has it.

    Guess even Apple has bugs in their systems. ;)
     
  3. Ann P macrumors 68020

    Joined:
    Jun 29, 2009
    Location:
    California
  4. JamesGorman thread starter macrumors 65816

    JamesGorman

    Joined:
    Dec 31, 2008
    Location:
    Winnipeg
    #4
    Thats awesome, hopefully it remains on there, and if it does, I'll make sure to print out a copy just for proof, if in fact it does disappear one day.

    Seems as if I've lucked out.
     
  5. ddany macrumors member

    Joined:
    Oct 16, 2010
    #5
    YOu're lucky,haha.
    Yes,just print out a copy of it and you can say that you activated,but now its gone :p
     
  6. rdowns macrumors Penryn

    rdowns

    Joined:
    Jul 11, 2003
    #6
    A more likely explanation is Best Buy had previously sold that MBP with AppleCare and took it back as a return and didn't deactivate AC.
     
  7. AdamRock macrumors 6502a

    AdamRock

    Joined:
    Aug 30, 2010
    Location:
    Toronto
    #7
    yeah, probably something like that happened or the guy entered wrong serial number and it happened to be your mbp?
     
  8. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #8
    And of course sold the MBP to the OP telling him it was "brand new".
     
  9. mulo macrumors 68020

    mulo

    Joined:
    Aug 22, 2010
    Location:
    Behind you
    #9
    maybe some poor dude typed his serial in wrong!
     
  10. drambuie macrumors 6502a

    Joined:
    Feb 16, 2010
    #10
    Best Buy doesn't sell Applecare. They push their own extended warrantees.
     
  11. johnnyfiive macrumors 6502

    johnnyfiive

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    Dec 1, 2009
    Location:
    Tucson, AZ
  12. Jaro65 macrumors 68040

    Jaro65

    Joined:
    Mar 27, 2009
    Location:
    Seattle, WA
    #12
    Doing a screen capture that shows that your machine is covered is a smart way to go....
     
  13. JamesGorman thread starter macrumors 65816

    JamesGorman

    Joined:
    Dec 31, 2008
    Location:
    Winnipeg
    #13
    Unless it was sold, and not opened, there is no way that is possible..The machine was wrapped in all the plastic, and nothing was ever touched inside the box.
     
  14. JamesGorman thread starter macrumors 65816

    JamesGorman

    Joined:
    Dec 31, 2008
    Location:
    Winnipeg
    #14
    I don't think that that is the case, as I worked at best buy for over a year, and was sold the MBP by a friend who still works there.
     
  15. JamesGorman thread starter macrumors 65816

    JamesGorman

    Joined:
    Dec 31, 2008
    Location:
    Winnipeg
    #16
    Just got off the phone with apple, It seems that someone registered my machine for apple care by mistake, so good news is my machine is in fact brand new. And The even better news, their letting me keep the apple care:cool:
     
  16. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #17
    So I guess that happens. Congrats then.
     
  17. JamesGorman thread starter macrumors 65816

    JamesGorman

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    Dec 31, 2008
    Location:
    Winnipeg
    #18
    Thanks, Im very pleased with the outcome of this situation.
     
  18. aimbdd macrumors 6502a

    Joined:
    Dec 10, 2008
    Location:
    East Cost
  19. mulo macrumors 68020

    mulo

    Joined:
    Aug 22, 2010
    Location:
    Behind you
    #20
    And very lucky!
     
  20. Blu101 macrumors 6502a

    Blu101

    Joined:
    Sep 10, 2010
    #21
    Congrats!! :D
     
  21. demonsavatar macrumors regular

    Joined:
    Jun 26, 2010
    #22
    Crossed my fingers and checked my status...still only 1 year :(

    I was planning on buying Applecare in a few months though.
     
  22. Scepticalscribe Contributor

    Scepticalscribe

    Joined:
    Jul 29, 2008
    Location:
    The Far Horizon
    #23
    Good story, well told and a well deserved happy outcome all round. Well done Apple, but well done OP, too, for your approach.

    Cheers
     
  23. CaoCao macrumors 6502a

    Joined:
    Jul 27, 2010
    #24
    Honesty is a virtue and can pay dividends. It also is good that Apple is nice to customers (unlike Dell; I had a problem with a $2000 Dell workstation with Extended Warranty and they verbally abused me!)
     
  24. revelated macrumors 6502a

    revelated

    Joined:
    Jun 30, 2010
    #25
    Sure they do. They just don't push it. But you can buy the Applecare off the shelf. It's up there with the accessories. At least out here they do. Don't know about other areas. Our Best Buys will sell things that others don't for some reason.
     

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