I have a friend who does industrial type work and has to have a smart phone. Because of the nature of his work- he goes through a blackberry about once a year or sometimes twice a year, because they get so banged up. ATT covers his phones through insurance- but there is no ATT insurance on the iPhone. I mentioned applecare might be do something for replacement but had no idea how strict they were on damage. Does anyone have an idea how Apple Care would handle this?