Other Apple care iPhone

Discussion in 'iPhone' started by Alexrat1996, Apr 19, 2018.

  1. Alexrat1996 macrumors 68040

    Alexrat1996

    Joined:
    Mar 29, 2015
    Location:
    Lehigh valley PA
    #1
    I have two iPhone 7 replaced March 1 now I check today none of them my Apple care plus wasn’t transferred can Apple fix it even though it was a month since they replaced it ?
    --- Post Merged, Apr 19, 2018 ---
     
  2. Banglazed macrumors 68020

    Banglazed

    Joined:
    Apr 17, 2017
    Location:
    Cupertino, CA
    #2
    https://checkcoverage.apple.com/

    Normally, it is automatically transfer to replacement device. On your Work Authorization or receipt for the replacement, double check your old IMEI to confirm AppleCare is still valid and confirm the replacement IMEI as well. Then, contact customer support to explain and give them the receipt number for them to verify and they can properly transfer it.
     
  3. Alexrat1996 thread starter macrumors 68040

    Alexrat1996

    Joined:
    Mar 29, 2015
    Location:
    Lehigh valley PA
    #3
    I have recipt of my purchased Apple care
     
  4. Newtons Apple, Apr 20, 2018
    Last edited: Apr 20, 2018

    Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #4
    Call Apple.

    They will need serial/IMEI numbers on the phone traded with the AppleCare so they can move it to your new device.
     
  5. ericwn macrumors 68020

    Joined:
    Apr 24, 2016
    #5
    It’s Apple’s service and they only will be able to help. Don’t waste your time probing the forum for opinions. Get facts from Apple.

    Best success!
     
  6. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #6
    The question is whether Alex will be able to find a way have an issue with AC and be able to return it and get another one? Perhaps a misplaced comma in the TOS?
     
  7. Alexrat1996 thread starter macrumors 68040

    Alexrat1996

    Joined:
    Mar 29, 2015
    Location:
    Lehigh valley PA
    #7
    They fixed it
     
  8. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #8
    Excellent. Talk to ya soon.
     

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