Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Apple care of an Australian purchased item valid in Canada?

G

gymnast79

macrumors newbie
Original poster
May 13, 2010
14
0
Hello guys.

I bought an iMac, MBP and MBA within 6 months so they all are still within the 1 year warranty.
I usually wait till close to the end of it to extend 2 more years.

Turns out Im relocating to Canada in May. Will I be able to purchase full apple care over there
and get assistance should something go wrong with any of these products? Or, if I buy it
in Australia before will it still be valid?

Thank you guys.
 
Apple care gives World Wide coverage regardless of where the device or its Apple Care were bought.
 
gymnast79 said:
Hello guys.

I bought an iMac, MBP and MBA within 6 months so they all are still within the 1 year warranty.
I usually wait till close to the end of it to extend 2 more years.

Turns out Im relocating to Canada in May. Will I be able to purchase full apple care over there
and get assistance should something go wrong with any of these products? Or, if I buy it
in Australia before will it still be valid?

Thank you guys.
Click to expand...

It's valid worldwide.
 
gymnast79 said:
Hello guys.

I bought an iMac, MBP and MBA within 6 months so they all are still within the 1 year warranty.
I usually wait till close to the end of it to extend 2 more years.

Turns out Im relocating to Canada in May. Will I be able to purchase full apple care over there
and get assistance should something go wrong with any of these products? Or, if I buy it
in Australia before will it still be valid?

Thank you guys.
Click to expand...

Apple products have 2 year warranty in Australia, not sure how that works if going to Canada though.
 
Check the prices in the different countries and the exchange rates it might be much cheaper to buy in Australia anyhow. Australia is basically cheap for Apple/electronics compared to other countries.
 
p3ntyne said:
I don't know what you're reading but warranty is one year and applecare is three...

EDIT: Just saw '24 months' in there but that isn't a warranty, it covers defects only.
Click to expand...

Try again

A reasonable period from date of delivery until the failure becomes apparent

Without limiting consumers’ rights, Apple will provide its own remedies equivalent to those remedies in the consumer guarantee provisions of the Australian Consumer Law at any time within 24 months of the date of purchase. For the avoidance of doubt, Apple acknowledges that the Australian Consumer Law may provide for remedies beyond 24 months for a number of its products.

http://www.theage.com.au/digital-li...r-australian-consumer-law-20131218-2zkkr.html
 
Last edited:
Robster3 said:
Try again

A reasonable period from date of delivery until the failure becomes apparent

Without limiting consumers’ rights, Apple will provide its own remedies equivalent to those remedies in the consumer guarantee provisions of the Australian Consumer Law at any time within 24 months of the date of purchase. For the avoidance of doubt, Apple acknowledges that the Australian Consumer Law may provide for remedies beyond 24 months for a number of its products.
Click to expand...

That covers defects. If you do live in Australia, visit a store and you'll get your answer.
 
p3ntyne said:
That covers defects. If you do live in Australia, visit a store and you'll get your answer.
Click to expand...

If you read my original post that said: 2 years in Australia not sure about Canada:rolleyes::rolleyes:

----------
p3ntyne said:
That covers defects. If you do live in Australia, visit a store and you'll get your answer.
Click to expand...

Its not just defects, i have used it. Ring Apple care forget the stores.

I am sure it wouldn't take 2 years to find a defect lol.
 
Robster3 said:
If you read my original post that said: 2 years in Australia not sure about Canada:rolleyes::rolleyes:

----------



Its not just defects, i have used it. Ring Apple care forget the stores.

I am sure it wouldn't take 2 years to find a defect lol.
Click to expand...

Well you got a nice employee then. I live in Australia and warranty (not call coverage of defects) is 1 year.
 
p3ntyne said:
This is going way off track. I don't care what warranty you get but I get 1 year.

To the OP, it is valid worldwide.
Click to expand...

Yes, going off topic .. But warranty in Australia by law is 2 years and Apple have reluctantly accepted it. Take any apple product to an apple store in Australia that has issues that is less than 2 years old and Apple will repair it free of charge.
 
thunng8 said:
Yes, going off topic .. But warranty in Australia by law is 2 years and Apple have reluctantly accepted it. Take any apple product to an apple store in Australia that has issues that is less than 2 years old and Apple will repair it free of charge.
Click to expand...

Defects and warranty. Read the apple site - one year apple warranty and 24 month coverage of defects before or after device is purchased.
 
p3ntyne said:
Defects and warranty. Read the apple site - one year apple warranty and 24 month coverage of defects before or after device is purchased.
Click to expand...

What is the difference? If there is a defect within 24 month, you can take it to Apple and they will repair it without having to buy extra AppleCare.

I had a defect with my iphone5 at 16months ( volume button sometimes did not respond). Took to genius, they saw it was within 24 month and promptly gave me a new(refurbished) model, no questions asked.
 
thunng8 said:
What is the difference? If there is a defect within 24 month, you can take it to Apple and they will repair it without having to buy extra AppleCare.

I had a defect with my iphone5 at 16months ( volume button sometimes did not respond). Took to genius, they saw it was within 24 month and promptly gave me a new(refurbished) model, no questions asked.
Click to expand...

Forget it its like banging your head against a brick wall with some people:) They would only believe it if Tim Cook gave them a call.

----------
p3ntyne said:
Defects and warranty. Read the apple site - one year apple warranty and 24 month coverage of defects before or after device is purchased.
Click to expand...

A defect is a warranty claim :roll eyes:

I had a screen replaced on my 15" MBPr today because of a stiff creaky hinge. Is that a defect or only come under your 1 year warranty?
 
Yep, products purchased within Australia are covered for 24 months under consumer law when serviced in Australia. If you are outside Australia or the product was purchased outside Australia the standard 12 month warranty takes effect.

So if you bought the machine here and it failed after 18 months you can get it serviced here under warranty but not in Canada.

Similarly, if you bought the machine in Canada and it failed after 18 months it would not be under warranty here.
 
Apple's really good and offer's worldwide coverage, just thought I would add to the story... Inherited a less that 1 year old MacBook off a friend in Singapore and the Apple Store in the UK was more than happy to help and even commented on the international keyboard, and didn't care a bit! :)
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back