Apple Care + or AT&T insurance?

Discussion in 'iPhone' started by Scott1012, Oct 21, 2014.

  1. Scott1012 macrumors member

    Joined:
    Oct 16, 2011
    Location:
    New York City
    #1
    I got my AT&T 6+ gold 128 GB on launch day. I bought it with the AT&T Next program. I understand the price and differences between the two insurances.

    My questions is knowing this phone is basically a lease for 12 months until I trade it in for the new phone next year, doesn't it make sense to take the AT&T insurance for $6.99 a month to insure for loss or theft which basically is "catastrophic insurance" just in case the phone is lost or stolen?

    If the phone is stolen or lost, I am protected. If I take Apple Care +, I will have to pay for a new phone while still paying off the original phone on the Next program.

    Which insurance would you take given my situation? I still am in the window to swap for Apple Care +.

    Thanks
     
  2. bradl macrumors 68040

    bradl

    Joined:
    Jun 16, 2008
    #2
    I was told this when I went in to inquire about the new plans.

    when you turn in the phone, they are expecting it to be flawless. So that way when you turn it in, they know that it is their phone that they are getting back for the trade.

    Now, if you went with AppleCare+, you may get a refurbished phone back, should something happen. Depending on what caused it to be refurbished , ATT may not take the phone on trade.

    I'd say to go with ATT's insurance, but to be honest, I'd get both if you could afford it.

    BL.
     
  3. Scott1012 thread starter macrumors member

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    Oct 16, 2011
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    #3
    I can afford it but I hate to waste the money. To pay $99.00 for Apple Care + and $84.00 for AT&T insurance for a total of $183.00 a year seems awfully high. I wish I can take one that protects me for all situations.

    It seems the only thing Apple Care + gets me is a cheaper screen replacement.:(
     
  4. JayLenochiniMac macrumors G5

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    New Sanfrakota
    #4
    Sounds like some BS scare tactics that an AT&T rep told you.
     
  5. ssl0408 macrumors 65816

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    Sep 22, 2013
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    New York
    #5
    I'd probably go with the AT&T insurance. Honestly, I don't see why you need insurance on a phone to begin with, but I've never been impressed by Apple's offering.
     
  6. Scott1012 thread starter macrumors member

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    Oct 16, 2011
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    #6
    I agree. I am going to stay with AT&T insurance because what they are offering, in insurance parlance, is "catastrophic" insurance in the event of theft or loss. That is the only insurance that is relevant when "leasing" the phone bought through AT&T Next program. I must have the phone when I return it for a new one next year. AT&T covers if lost or stolen. Apple care is also good for one year if there are manufacturing malfunctions.

    So, the only thing I get with Apple Care + is cheaper screen replacement than AT&T insurance. However, the trade off is that I get coverage worth $1000 if I lose the phone.

    Seems like my analysis makes sense to stay with AT&T insurance coupled with complimentary one year regular Apple Care and not change/add Apple Care +.
     
  7. Steve686 macrumors 68040

    Steve686

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    #7
    ATT. Lost and stolen here in Florida is rampant.
     
  8. Rayy42 macrumors 6502

    Rayy42

    Joined:
    Oct 7, 2014
    #8
    In my case I did AppleCare + and dropped AT&T Insurance
     
  9. calvy macrumors 65816

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    Sep 17, 2007
    #9
    I'd love to be covered for loss and theft, but the $199 deductible seems kind of high. Perhaps it's just the price you pay for loss and theft coverage.

    Also I like that if I needed something replaced because say I broke the screen, it would be much quicker to go to the Apple store and have them replace it for me, rather than waiting on AT&T to approve my claim and then mail me a replacement.

    But I don't want to pay for both.
     
  10. kwando macrumors member

    Joined:
    Jan 25, 2012
    #10
    AT&T has a deductible plus your monthly fee. In the long run it's going to cost more.

    Apple care is $99, no monthly fee. But they don't cover lost or stolen devices.
     
  11. Scott1012 thread starter macrumors member

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    Oct 16, 2011
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    New York City
    #11
    Both insurance plans do not make any economic sense. They are for peace of mind. That is why the insurance companies make a profit.

    However, if I chose to buy insurance (which i did), it just seems to make sense to protect against loss and theft. I have a case and a glass screen cover so I doubt the screen will break. None of my previous iPhones ever broke. My greatest vulnerability is loss/theft.

    Given that, AT&T insurance has no upfront fee like Apple Care + which is $99.00. So, if I need insurance for one year being on the Next plan, AT&T costs $84.00 a year compared to Apple Care + which is $99.00 divided by 2 which equals $49.50 a year. So, the difference is an additional $34.50 a year for the AT&T plan which gives me the "catastrophic" insurance of loss/stolen compared to Apple Care +.

    The more I think about it the more it makes sense to get AT&T insurance. I am paying $34.50 to protect a $949.00 phone which is not a bad deal even with the $199 deductible. If the phone is loss/stolen, I pay $199 rather than $949.00.
     
  12. kepler20b macrumors 6502

    Joined:
    Oct 18, 2014
    #12
    i got apple care once on my 2012 rMBP. I was worried that apple had pushed the technology too hard for the hardware and I could be saddled with issues down the road between the fans, battery, and gpu.

    the gist is, I'll never buy applecare again. It's just unecessary unless you have the $$s to throw around.
     
  13. rigormortis, Oct 23, 2014
    Last edited: Oct 23, 2014

    rigormortis macrumors 68000

    rigormortis

    Joined:
    Jun 11, 2009
    #13
    applecare on a computer is great, cause it also covers your airport extreme and time capsule for 5 years

    I've used apple care a lot. my mac minis have had the click of death once, and the optical drives apple uses on mac minis failed a couple times on me


    i use square trade. they repaired my mac book air when i spilled water on it. I've used square trade so much they owe me a couple free warranties

    the thing i don't like about applecare is that they won't take mail ins on mac minis.

    renters insurance might be a better deal then AT&T insurance.

    other companies like protect my bubble might be worth mentioning too

    its pretty good assumption that you will drop your phone at least once and maybe break your screen, so i figure any kind of accidental damage plan is a necessity just like a good case.

    i went to protect my bubble and found out they have a new plan. if you bust your existing phone you can still get a replacement phone and warranty for it, and they call it close call. doesn't say how much that costs!
     
  14. Dandrews524 macrumors 6502

    Joined:
    Jan 30, 2009
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    New York
    #14
    as a former ATT customer care rep i would always recommend the ATT insurance when on the next program. i have seen too many people break or lose a new phone and still be on the hook for the $600+ in payments left. plus there is a declining deductible now.
     
  15. eagleglen macrumors 65816

    eagleglen

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    Oct 2, 2009
    Location:
    Phoenix, AZ
    #15
    I've chosen to go with ATT insurance since I think my biggest risk is loss or theft. My second most likely claim would be for a broken screen, and for the iPhone 6, Apple charges only $109 to repair, so almost idential to the initial cost of AC+. I also only keep my phone one year before upgrading, so the second year of AC+ would not get used.


    Do you mind explaining what the declining deductable is?
     
  16. pdxmatts macrumors 68000

    pdxmatts

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    Portland, OR
    #16
    I went with ATT insurance. Peace of mind if lost or stolen and the declining deductable now for me is $99
     
  17. Dandrews524 macrumors 6502

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    New York
    #17
    The longer you have the phone, the less the deductible cost would be. It usually starts at $200 for newly released deivice. i believe after 6 months its $150 and a year its $99. Something along those lines.
     
  18. pdxmatts macrumors 68000

    pdxmatts

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    #18
  19. eagleglen macrumors 65816

    eagleglen

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    Phoenix, AZ
    #19
    Thanks for the info. I didn't know the deductable went down like that. I imagine since I've had the coverage for over a year with no claims, on my iPhone 5s, I'm already eligible for the $99 amount on my 6 :) Let's hope it's still not needed.
     
  20. pdxmatts macrumors 68000

    pdxmatts

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    #20
    Go here and scroll down to what is my deductable? Just put in your number and today's date and it will tell you what your deductable is. Just verified that my line that has had insurance since my i5 and now is for an i6 is still $99 :D
     
  21. maflynn Moderator

    maflynn

    Staff Member

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    May 3, 2009
    Location:
    Boston
    #21
    I opted of the applecare+, mostly because I purchased the phone at apple. Now that I own applecare+, I don't feel like paying for more extended coverage.
     
  22. eagleglen macrumors 65816

    eagleglen

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    Oct 2, 2009
    Location:
    Phoenix, AZ
    #22
    Yup, that link worked. My i6 is covered and the deductible will be $99. Very helpful info. Thanks again. :cool:
     
  23. willmtaylor macrumors G3

    willmtaylor

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    #23
    Sounds like you're mind is made up then.
     
  24. Steve686 macrumors 68040

    Steve686

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    #24
    NOT insuring a $950 phone against theft/loss is what doesn't make sense.
     
  25. deeddawg macrumors 604

    Joined:
    Jun 14, 2010
    Location:
    US
    #25
    You realize you don't have to trade in the phone if you don't want to, right? You can simply either finish out the payments and keep the phone (if you don't want to upgrade), or pay it off early whenever you want and then sell it on your own or trade it in elsewhere and start a new Next finance plan with another phone.

    No. It really depends on often you lose your phone combined with how impactful it would be to you buy a replacement .

    If you're forgetful and lose stuff often or you're in an environment where there's a substantial chance of having you phone stolen, then yes the insurance makes sense. Otherwise it may not.

    Always remember; insurance companies are in the business to make money. On average they take in more money than they pay out, else they wouldn't exist. On small stuff that's not life changing, it often doesn't make financial sense unless you're likely to "beat the odds".
     

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