Apple Care+ Question

Discussion in 'iPhone' started by bushido, Mar 2, 2016.

  1. bushido Suspended

    bushido

    Joined:
    Mar 26, 2008
    Location:
    Germany
    #1
    Hi,

    I bought my iPhone 6 with Apple Care+ in October of 2014. I had it replaced for water demage in august 2015 and now i was randomly checking my status and noticed that my Apple Care+ isnt ending til August 2017. Is that right? 3 years? is it really supposed to extend for another 2 years after a repair or did Apple make a mistake?
     
  2. mattopotamus macrumors G4

    mattopotamus

    Joined:
    Jun 12, 2012
    #2
    Looks like it was a mistake and they added applecare+ to the new phone with a new end date.
     
  3. bushido thread starter Suspended

    bushido

    Joined:
    Mar 26, 2008
    Location:
    Germany
    #3
    how strange but i aint complaining then
     
  4. lordofthereef macrumors G4

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #4
    I noticed you are in Germany. I am unsure what the specific law is there but I know some European countries require 2 year manufacturer warranties on (at least) electronic devices. I also know Apple was brought to court on their Apple Care being misleading and so they changed how the program works in those countries (sorry I don't have much more specifics). Could this have anything to do with it?
     
  5. spoa94 macrumors 6502a

    spoa94

    Joined:
    Oct 12, 2011
    Location:
    New Orleans, LA
    #5
    I think the fact that are in Germany may have something to do with it. Whenever you use your Apple Care for a repair apple normally extends your plan but your extension is a bit extreme.
     
  6. 617aircav Suspended

    Joined:
    Jul 2, 2012
    #6
    I think in the EU the standard warrant is two years.
     
  7. bushido thread starter Suspended

    bushido

    Joined:
    Mar 26, 2008
    Location:
    Germany
    #7
    yeah but i bought it in late 2014 so it should expire in late 2016 but instead it says august 2017 which matches the month of when i got my replacement. I guess they extended the AppleCare+ by 2 years after getting the replacement. I wonder if thats the norm in Europe or if it is a mistake cuz lets say i would drop it in august of this year. by this logic it should extend to whooping august 2019 (again not talking about standard warranty, it clearly says Apple Care+ August 2017) on the site

    yeah but i think thats only for 90 days
     
  8. Simche macrumors member

    Simche

    Joined:
    Jul 27, 2015
    Location:
    Europe
    #8
    In Scandinavia (Sweden at least) you get 1 year Guarantee but in total 3 years of Manufacturer Guarantee. So if something breaks inside and isn't related to the owning person (Hardware issues) then you're covered. I don't know how it's in Germany but I wouldn't be surprised if it's the same rules :)
     

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