iPad Pro Apple care question

Discussion in 'iPad' started by Alexrat1996, Aug 5, 2019.

  1. Alexrat1996 macrumors 68040

    Alexrat1996

    Joined:
    Mar 29, 2015
    Location:
    Lehigh valley PA
    #1
    So the iPad Pro 11 inch I ordered yesterday via apple website with apple care plus shipped today but when does apple send the email with the apple care agreement and apple care information ?
     
  2. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    It can take a week or two. When I bought my last watch it took just over a week to get the email.
     
  3. RevTEG macrumors 6502a

    RevTEG

    Joined:
    Oct 28, 2012
    Location:
    San Jose, Ca
    #3
    Interesting, I don’t remember ever getting an Apple Care email on any of my devices over the years. I’m sure I did, just don’t remember. The email isn’t necessary. Apple has all that info connected to your device. If by chance you don’t see an email a fast chat, call or DM to Apple Support on tweeter can get you a confirmation. I also think there’s a way to check the Apple care status online. Maybe another member know which site to go to.
     
  4. sparksd macrumors 68020

    Joined:
    Jun 7, 2015
    Location:
    Seattle WA
    #4
    Log in to My Support and it will give status -

    https://mysupport.apple.com/
     
  5. *~Kim~* macrumors 6502a

    Joined:
    May 6, 2013
    Location:
    UK
    #5
    I got my email within 5 minutes, but I purchased at the Apple Store. I didn’t realise buying online made it so much slower.
     
  6. RevTEG macrumors 6502a

    RevTEG

    Joined:
    Oct 28, 2012
    Location:
    San Jose, Ca
    #6
  7. sparksd macrumors 68020

    Joined:
    Jun 7, 2015
    Location:
    Seattle WA
    #7
    You're welcome. I knew because I recently bought a 2018 12.9 Pro and bought AppleCare for it - the email they send has the link info in it. This was the first iPad I bought AppleCare for; in fact, it's the first time I have bought an extended warranty for anything I have purchased (point of reference - I'm an old, retired tech guy). But the price of the 12.9 and high cost of any repair was apparently my tipping point.
     
  8. AutomaticApple macrumors 68000

    AutomaticApple

    Joined:
    Nov 28, 2018
    Location:
    Massachusetts
    #8
    It took about a week when I bought my iPad Pro.
     
  9. Resqu2 macrumors 6502a

    Joined:
    Apr 23, 2011
    #9
    I wish I had AC+ on my iPad Pro 12.9, the unresponsive screen after a while will drive you crazy.
     

Share This Page

8 August 5, 2019