Apple Care?

Discussion in 'MacBook Pro' started by NikonD3s, Mar 19, 2011.

  1. NikonD3s macrumors newbie

    Joined:
    Mar 19, 2011
    #1
    Does Apple Care give you only refurbished replacements rather than new ones and how can you tell the difference.
     
  2. iLog.Genius macrumors 601

    iLog.Genius

    Joined:
    Feb 24, 2009
    Location:
    Toronto, Ontario
    #2
    No one can really say and it shouldn't matter to the consumer. At the end, Apple repairs your unit back to spec and as long as it works, it doesn't matter if the part is new or refurbished.
     
  3. Kyzelios macrumors 6502

    Joined:
    Mar 6, 2011
    Location:
    Canada
    #3
    From what I've heard before, in a situation requiring a replacement, the new computer is equivalent or better to the one being replaced and is usually a new computer.

    As for how to tell if the replacement computer is a refurbished model, I believe there is a difference in the packaging used. New products come in a briefcase style box with a handle, whereas refurbished computers typically arrive in a plain white box.

    Others who have been in this situation personally would be in a better position to clarify this for you.
     
  4. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #4
    For Macs, they'll usually repair it. There's an unwritten policy that after 3 major repairs, you can request a new Mac, but it's not a guarantee theyll do that. If they do, it'll be a new Mac.

    With a few exceptions, they don't repair iPods, iPads or iPhones - they give you a warranty replacement. That may either be new or refurbed. Refurbs come in a new exterior shell with a new battery, so you shouldn't be able to visibly tell if it's new or not. Sometimes you can tell by the serial number.
     

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