I had brought an imac in 2011 late, aling with it got apple care as well.
Issues were had some issues with hard drive and since i had apple care they took care of it at home.
Subsequently had some problems which were fixed over the phone, subsequently had called due blurring of images, and apple care daid we have to replace the videocard and it was at home as well.
Since that day i am unable to work on my imac it keeps on restarting my system. When i called apple care they said the only option is to take it in to a apple store.
My question is what is the point of having apple care? One of the reasons i brought it is because i dont have to haul my imac (not the most mobile).
I wanted email apple in regards to this?
Anybody can tell me how to go about this or what to do?
Issues were had some issues with hard drive and since i had apple care they took care of it at home.
Subsequently had some problems which were fixed over the phone, subsequently had called due blurring of images, and apple care daid we have to replace the videocard and it was at home as well.
Since that day i am unable to work on my imac it keeps on restarting my system. When i called apple care they said the only option is to take it in to a apple store.
My question is what is the point of having apple care? One of the reasons i brought it is because i dont have to haul my imac (not the most mobile).
I wanted email apple in regards to this?
Anybody can tell me how to go about this or what to do?