Apple care

Discussion in 'Mac Basics and Help' started by POTMONSTER, Mar 13, 2014.

  1. POTMONSTER macrumors newbie

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    Oct 3, 2013
    Location:
    North Lincolnshire (UK)
    #1
    Hello fellow Apple fans

    OK just bought my oldest Daughter the new macbook pro with her starting collage..
    Anyway she got a letter a week ago now
    Headed..

    APPLECARE PROTECTION PLAN CERTIFICATE

    Thank you for purchasing the applecare protection plan... so on and so on

    COVERAGE PERIOD END DATE 13th FEBRUARY 2017

    Now no money gone out banks to pay for this extra 2 years on top of the 1yr standard and don't want to ring up and spoil an added extra... wink wink

    Dose this come free with students?
    the first macbook pro had to be returned after 2 days with massive fault and the letter arrived 1 week after new replacement was received???!!!

    Just puzzled
    Be interested hearing your thoughts

    Thanks for looking in,
    J.
     
  2. OllyW Moderator

    OllyW

    Staff Member

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  3. macs4nw macrumors 601

    macs4nw

    #3
  4. POTMONSTER thread starter macrumors newbie

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    #4
    extra 2 mate...three it total
     
  5. Tyler23 macrumors 603

    Tyler23

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    Atlanta, GA
    #5
    AppleCare is 2 years, so it's an extra 1.
     
  6. POTMONSTER thread starter macrumors newbie

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    #6
    got feb 2017 on paper work so i thought you only got 1 year standard so if the case its added extra 2 years onto it.

    sure ill be corrected but got three yrs in total
     
  7. Robert Davies macrumors 6502

    Robert Davies

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    #7
    In the UK certainly, Macs have 1yr warranty + 2 years optional Applecare, making it 3yrs all up.

    Just checked the cert for my MBA, and that confirms the above.
     
  8. SaSaSushi macrumors 68040

    SaSaSushi

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    #8
    Apple's warranty on all Macs is one year. AppleCare adds two years for a total of three years coverage from the date of purchase.

    It's an extra two years.
     
  9. Tyler23, Mar 17, 2014
    Last edited: Mar 17, 2014

    Tyler23 macrumors 603

    Tyler23

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    #9
    I was saying it was an extra 1 over the normal two years of AppleCare that the OP was getting.
     
  10. SaSaSushi macrumors 68040

    SaSaSushi

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    #10
    I suspect there are many people who've passed on AppleCare and had Macs fail in the second year that share your sentiments. :p
     
  11. Tyler23 macrumors 603

    Tyler23

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    #11
    Just edited my previous post to say what I meant to say (was typing it as my fiancée was rushing me out the door this morning).
     
  12. SaSaSushi macrumors 68040

    SaSaSushi

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    #12
    Not sure how you mean. The coverage all Mac owners get, Apple's One-Year Limited Warranty is just that, one year. The OP got the AppleCare for free.
     
  13. macs4nw macrumors 601

    macs4nw

    #13
  14. SaSaSushi, Mar 17, 2014
    Last edited: Mar 17, 2014

    SaSaSushi macrumors 68040

    SaSaSushi

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    #14
    They do indeed. That has nothing to do with the Apple One-Year Limited Warranty, as you can see on the very page you linked to.

    AppleCare is a separate product that provides two years of additional coverage.

    To say that the OP got "an extra 1 over the normal two years of AppleCare" is incorrect.

    Another important fact to consider is in the fine print of the EU-wide coverage:

    In most EU member states, consumers may only claim for defects that were present on delivery.

    And although in the UK, the warranty is actually 6 years, after 6 months from the date of purchase the burden to prove that the defect you're making a claim for existed on delivery switches to the consumer. Good luck with that.

    None of that applies to AppleCare, of course. If a defect occurs the day before the 3 year coverage expires, AppleCare will repair/replace it free of charge and no questions asked.
     
  15. macs4nw macrumors 601

    macs4nw

    #15
    Thanks for that explanation. It appears that the EU warranty sounds a lot better than it really is.
    I almost invariably buy the APP, and definitely on the larger purchases. Worth it for the support alone, and the three year peace-of-mind hardware coverage is icing on the cake.
     
  16. SaSaSushi macrumors 68040

    SaSaSushi

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    #16
    I couldn't agree more. It's saved me on many occasions over the years. I budget it into the purchase every time I get a new Mac. For the iMac, it works out to only about $5 per month for the extra 24 months of coverage.
     
  17. Scepticalscribe Contributor

    Scepticalscribe

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    #17
    As do I.

    I have always bought Applecare for every computer that I have owned, and have had cause to use it and be grateful for the fact that I had it.

    It gives me peace of mind, helps with selling on the computer (people buying like to think that there is a little Applecare left on a machine), and allows me to plan for a three year cycle (as the Applecare coverage determines how long I tend to keep a computer).
     
  18. Gregg2 macrumors 603

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    Milwaukee, WI
    #18
    Just to muddy the water, I believe you still have a year to decide whether or not to purchase the extended Apple Care coverage.
     
  19. SaSaSushi macrumors 68040

    SaSaSushi

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    #19
    AppleCare can be purchased at any time up to one year from the date of purchase of the Mac. Telephone support under the limited warranty is only 90 days though. AppleCare extends that to 3 full years as well.

    Once the one year warranty is expired, if you haven't purchased AppleCare yet you're out of luck.
     

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