Apple care...

Discussion in 'Mac Basics and Help' started by guitarmaster18, Apr 7, 2007.

  1. guitarmaster18 macrumors regular

    guitarmaster18

    Joined:
    Mar 27, 2007
    #1
    Yeah, I have a question about applecare... I recently tripped over my ethernet cable, and I need to send my macbook in to applecare to get the pins re-sodered. I was just wondering, If anyone knew, Do they wipe or look at your data when you send it in? Basicly what i'm asking is do I have to back my computer up. Also, will they take it if I have 3rd party RAM in it?


    Thanks
     
  2. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #2
    Always back up your data before sending it in for repair. You never know what'll that have to end up doing to it.

    They will take it with third-party RAM inside if it's not a problem involving the RAM. But it's still usually best to remove any third-party RAM to help in any diagnosis and prevent any problems if they have to replace other things.
     

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