Apple Chat cracking down - no more order questions

Discussion in 'Apple Watch' started by colem1, Apr 21, 2015.

  1. colem1 macrumors member

    Joined:
    Nov 30, 2009
  2. jabingla2810 macrumors 68020

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    Oct 15, 2008
    #2
    Judging by this forum, I can understand.

    They probably want to prioritise customers who have actual issues.
     
  3. leenak macrumors 68020

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    Mar 10, 2011
    #3
    Not odd, smart. People keep asking them stupid questions.
     
  4. colem1 thread starter macrumors member

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    Nov 30, 2009
    #4
    Smart - yes, very, but it just seems un Apple, although busy times mean different measures I guess
     
  5. ninjadex macrumors 6502

    Joined:
    Jun 1, 2004
    #5
    Never seen that before. What if you had an issue not related to the watch?
     
  6. leenak macrumors 68020

    Joined:
    Mar 10, 2011
    #6
    I mean, what were you planning to ask? If you want to see the status of your order, check your order status page. They won't know anything more than you.
     
  7. SixtyK macrumors 6502a

    SixtyK

    Joined:
    Jun 25, 2013
    Location:
    Nebraska
    #7
    "Our chat specialists are here to help you get the right product and cannot help with existing orders."

    Where does the "odd" part come in? Seems pretty cut-and-dry to me.
     
  8. nasa25 macrumors 65816

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    Apr 11, 2010
    Location:
    canada
    #8
    Lol I guess they are getting tired of the old 'hay apple, I placed my order at 100 o clock on the 58th of April, does u know when I'll get it?'
     
  9. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #9
    Kind of odd? It's you who are odd if you're compulsively hitting the chat when you simply need to wait for the order to update.
     
  10. Jordan921 macrumors 68040

    Jordan921

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    Jul 7, 2010
    Location:
    Bay Area
    #10
    Kind of odd?! Why can't people just freaking wait.
     
  11. Robert M. macrumors 6502a

    Robert M.

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    Jan 4, 2010
  12. zeeyo987 macrumors regular

    Joined:
    Sep 21, 2012
    #12
    pretty sure you can call them still and get live help
     
  13. Mr.C macrumors 601

    Joined:
    Apr 3, 2011
    Location:
    London, UK.
    #13
    It's about time. There are way too many impatient time wasters here and elsewhere asking silly questions about their orders which these reps couldn't possible answer anyway.
     

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