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Apple Claims 'Exploding' iPhones Due to Screen Pressure, Not Battery Issues

so nobody has ever seen a fracture in safety glass that was indiscernible to the human eye, all of a sudden spread and spider web??? with a little pressure/heat??

if they are examining actual 'exploded' iphones and have determined external damage so far, and the French Consumer group is agreeing with the analysis, then that must be what has happened to the ones they have examined. after all the european/french consumer groups are notorious for drilling new a**holes if they can..

it's funny how many people automatically 'AssUMe' that it's a conspiracy and cover-up. for whatever reason, maybe they just hate Apple or corporations in general.

I believe in looking at the facts and not 'guessing' what might be the problem and presuming the worse until the facts bear it out.

The facts & TRUTH will set you free!
 
Something does not smell right about the suggestion that this is a flaw. If it was a flaw, it should be happening more and in other countries. I suspect that the stupid kid put the phone in his back pocket and sat on it.
 
JMP said:
Hum... Not sure about that...

I'm more inclined to believe that before a press release, that important for Apple's reputation (at least in Western Europe, words are carefully chosen....
I'm sure they really meant "pressure" as in "a physical force exerted on or against an object by something in contact with it."
Otherwise they would have said the device was dropped.
Moreover, as far as reports go, and from what I read, there are no evidence which would indicate the iPhones were dropped.
But I may be wrong.
;)
Click to expand...

Well yes, I was saying what Apple was implying. They would never speculate on exactly what happened. But by saying 'external force' they're saying it's user error, and that's all that matters, Apple won't care what he did to it
 
i dont think anyone cares about the reason... we just want a solution
signature_SmileyFace.jpg
 
BullCrap!

"This is not an Apple thing....this is a corporate thing....across the board."

To your post and your opinion, I say Phhhhht! Ordure. BS.

Do not even begin to tell me that 3 (THREE!) "instances" of exploding iPhones out of . . . how many? . . . 30,000,000? constitute bad design or an inherent flaw in corporate philosophy.

Oh, oh, oh, this is the age of pity the little guy. Shed tears for the teenager whose eye was damaged as he just barely used his iPhone. Again, BullCrap! Teenagers lie. That's what they do. It's part of their DNA . . . and to automatically blame this "problem" on Apple instead of him is hysterical and hypocritical to put the case mildly.

My first reaction to this story was that these beleaguered Frenchmen (people?) were eating some cheese with their wine and accidentally sat on their phones . . . at which point it occurred to them to . . . to . . . BLAME THE EVIL CORPORATE EMPIRE TO THE WEST! Fie on America, the brigands!

This is fraud, pure and simple, ladies and gentlemen, and I hope Apple sues the living crap out of all three of them. (Do frogs even HAVE crap?)
 
My Macbook AIR was attack by the same screen pressure, which magically gave me 2 stuck pixels, damn apple you need to find that screen pressure and get him arrested.


STOP BLAMING YOUR POOR ENGINEERING ON THE CUSTOMER!
 
Warbrain said:
Guys, it's still under investigation.

Give it time before getting your panties in a bunch.
Click to expand...
Where do you get that impression from? I mean the title reads: "Apple Claims 'Exploding' iPhone Due to Screen Pressure, Not Battery Issues" and follow the provided link I read: "Apple denies battery problem with exploding iPhones". As in Apple is done with these "stories". What have I missed?
 
odedia said:
I cracked my screen after dropping the iphone from around the same level onto a carpeted floor!

Then again, on a different case it flew from around 10 feet high on a hard surface and nothing happened. I think it is mostly related to the angle it which it smashes on the floor.
Click to expand...

It must have more to do with the way it hits, as you say. Both my wife and I have dropped our phones many times on a variety of surfaces (including concrete) and they've been fine. No problems at all.
 
SeattleMoose said:
Whether it is the battery or "pressure" this is moot.

No consumer product that is meant for pockets/purses/etc. should be engineered to NOT withstand some pressure/jostling.

I have been an engineer for 30 years and every since the 1990's engineering budget for safety/quality control/testing has been gutted. Why? Because of $$$$....the bottom line.

Where are the traditional "shake and bake" tests for consumer electronics today? Where are the temperature/pressure tests?

It is easier (and more importantly....cheaper) for today's companies to keep a few top lawyers on retainer for the inevitable lawsuits than staff engineering organizations with ALL engineering disciplines. By ALL I mean not just design, but requirements, saftey, test, and QC. Sadly, design (HW and SW) appear to the only discipline left at a lot of companies today....and of course...LOTS of lawyers.:(

This is not an Apple thing....this is a corporate thing....across the board.
Click to expand...

From the photos i saw posted when this first hit the web the screen looked as if it had been run over by a car. The damage was caused by something way beyond expected device stress. The iphones glass screen is much more resilient than many devices plastic screens.

This was most likely a case of dim-witted people thinking they could cash in by driving over their phones and claiming they exploded.
 
DELLsFan said:
Yeah, ok ... so how does a drop/sit/item drop like this result in glass getting in some French lad's eye?
Click to expand...

He drops it, cracks it by leaning on a sharp corner while it is his pocket, sits on it, etc. AND THEN continues to use it with the screen cracked.

For all of those conspiracy fans do you thing the kid would admit this either?

Keep in mind we're talking about undocumented failures of a very very few pieces out of 10's of millions.
 
BTW, This kid is not the only one at all, there is also an older man ( around 75 yrs old). The exact same thing happened to him. And both iphone look identical after exploding.
 
Well, I got one! ...yesterday, I had been using my month-old 3GS, then set it down for about ten minutes to start sketching. Some movement caught my eye. I wasn't sure what I was looking at at first, but a long crack started growing along the side of the plastic back, right in front of my eyes. I just watched it grow, and then stop. Now, I have about a 2.5" crack in the back of my brand new super expensive wonderphone. Resale value, shot. Awesome. WTF.
 
podlasek said:
so nobody has ever seen a fracture in safety glass that was indiscernible to the human eye, all of a sudden spread and spider web??? with a little pressure/heat??

if they are examining actual 'exploded' iphones and have determined external damage so far, and the French Consumer group is agreeing with the analysis, then that must be what has happened to the ones they have examined. after all the european/french consumer groups are notorious for drilling new a**holes if they can..

it's funny how many people automatically 'AssUMe' that it's a conspiracy and cover-up. for whatever reason, maybe they just hate Apple or corporations in general.

I believe in looking at the facts and not 'guessing' what might be the problem and presuming the worse until the facts bear it out.

The facts & TRUTH will set you free!
Click to expand...

I agree with you but where are the facts?
No one knows if any of this is true so most side against big corporation instinctively.

Is it an accident Apple sent a guy to France with the last name Coulomb?
 
twoodcc said:
yeah apple wouldn't admit to this anyway. but no company would really
Click to expand...

You're right. But blaming it on "pressure" is a freaking lame excuse!
It probably hurts Apple's credibility more than admitting there might be a issue with a very small percentage of devices.
Which, BTW, should be acceptable. Nothing and nobody is "perfect".
I'm not talking about money issues, trials, etc..., just "credibility".

-10 Apple.

Have an independent lab do the forensics!
 
I notice with interest that all Apple has actually said is that it's not due to overheating batteries. What they've done is said "it's not what people have said it is" whilst not explaining what it might be apart from the nebulous 'external force' that they could most likely suggest was being in somebody's pocket for the sake of a law suit. There have been supposed cases all over Europe, with at least one saying that Apple had tried to make them sign a non-disclosure in return for a replacement. That's gagging in anybody's book and the actions, whether rightly or wrongly, of a company looking to keep something quiet. Apple are probably messing themselves over being included in a Rapex bulletin as this potentially could then take it out of their hands to control, something they're so very scared of anybody doing as we all know. So, they've come out and said that it's not what everybody thinks it is, without saying that it's nothing other than something nebulous which could, in all honesty, be construed as meaning anything.

My wife's 3G suddenly obtained a crack on the screen after sitting on the side, not being in a pocket or being subjected to any other force than the air itself. It still works, it hasn't blown up, but it did do something that I would not expect any well tested hardware to do. My 1st gen still works like a dream but the development and testing cycle was most likely much longer with those than subsequent models.
 
iPhones are actually really tough, as seen here in stress tests from articles from a reputable publication

The Original iPhone Stress Tests - PC World
http://www.pcworld.com/article/157529/the_original_iphone_stress_tests.html

It's Tough to Kill an Apple iPhone 3G - PC World
http://www.pcworld.com/article/148310/its_tough_to_kill_an_apple_iphone_3g.html

And if you seen enough Mythbusters (Mythbusters are Mac users), you would know the difference between a real explosion and what most people think is an explosion (hollywood special effects).


SeattleMoose said:
Whether it is the battery or "pressure" this is moot.

No consumer product that is meant for pockets/purses/etc. should be engineered to NOT withstand some pressure/jostling.
Click to expand...

You think Apple didn't perform any tests? You are probably a little off. Just a little. =p
 
glass

Glass can exhibit quite different behaviors. I have thrown bricks at 1/2" plate glass and note been able to break it (no vandalism, it was a damaged tabletop), and I've seen the tiniest nick at the edge of a piece spread like crazy. My brother's glass car hatchback exploded with no warning (that said, it disintegrated into harmless cubes).

When glass is in a frame like the Phone/Touch, it adds to the overall strength.

I would think that the glass used in iPhones and Touches is tempered safety glass, which is made to break down into pebbles, or laminated safety glass which looks more like the photo of the kids iPhone. Either way, the goal is to reduce or eliminate the possibility of flying shards.

I wouldn't comment either until I could figure out what was really going on.
 
MrPlywood said:
I wouldn't comment either until I could figure out what was really going on.
Click to expand...

I agree. And neither would I. But I'm 99% positive it's not just "pressure".
It might not be the battery either, but something is obviously wrong if it hasn't been dropped...
 
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