I bought a ipad from apple dec, 2010 & my wifi has been acting up.. I called apple to see what was wrong & they told me my item was returned to their store but i still have the item!! How is that possible?? What should i do?
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Apple claims my item was returned but i still have it!
- Thread starter msamazin87
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I've got one up on you...
Wrote a check to a customer for ~$18,000 on 02/17/11...they received it and deposited it on 02/22/11...the money still hasn't been deducted out of the bank account.
What do I do?
LOL I wouldn't say anything at all! But my iPad is not working properly so thats my issue. It needs to be fixed!
Why not? It's valid advice.
What should you do? Take your ipad and sales receipt to the Apple store and get it sorted out. Sounds like they entered an incorrect serial number or some other mixup.
Perhaps you can bring it in and see if it can be resolved in-store (if they see it in person maybe they'll figure out the error)?
Can you not simply Pick up the phone and call customer service. Chances are it means they have issued a 'return' on the item and not that the item has been returned.
If you live near an Apple Store simply pop in and speak to someone directly.
It sounds a little like Mountains and Mole Hills at this stage.
If you live near an Apple Store simply pop in and speak to someone directly.
It sounds a little like Mountains and Mole Hills at this stage.
Why? Your iPad is broken so why WOULDN'T you go to the Apple store to have the issue resolved if you NEED this fixed?
EDIT: Apologies if I misunderstand but why not Go to the store and settle it because the advice of people on a board wont fix this.
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Yea.. thats what I was thinking. Damn moral police are waiting to jump.
I have had a similer issue twice with retuned phones. Once with a 3G and another with an IP4 where they have replaced the phone but then when I sought service later they had no record of me having the device. They usually just service me anyway. It must happen quite a bit. I'd just go to an Apple store and explain your situation if you can.
If Apple refunded your money because of the mixup and after a reasonable effort at returning it, consider it a gift. Otherwise, just pop into a store.
