Apple Collecting Feedback From Dispatchers Receiving False 911 Calls From Skiers

[I7guy]

There are obviously more false positives than lives saved, taking much needed resources away from actual accidents. Otherwise, it wouldn’t be a topic of conversation. Do you understand?

Can you provide the stats? It’s not as if the daily car crash numbers in the US are zero per day.

 

[Pasqualem]

They’re adding track detection for workouts maybe they could add some sport detection to turn this feature off at places like ski hills, amusement parks & the ocean?

 

[mebehere]

Can you provide the stats? It’s not as if the daily car crash numbers in the US are zero per day.

There are far more Android phones in cars than iPhones.

 

[ericwn]

In the EU the iPhone crash detection is redundant, newer cars iirc since 2020 must have (per law) crash detection build-in with auto emergency call, anyway.

Not everyone drives a car. Or a recent one.

 

[ericwn]

They should only make it detect crashes when connected to CarPlay.

What exactly does that improve, the likeliness of being in a car when reported or just being in a CarPlay enabled car, which probably excludes tons of vehicles still on the road.

 

[mebehere]

A few months ago my uncle was on a rollercoaster. It was late, he was a tired. Next things he knows, a 1979 Buick Regal crashes into him. His watch called 911 and saved his life.
That's why you can't disable it, even on a rollercoaster.

A Buick Regal crashed into the roller coaster?

 

[ericwn]

With their $‘s they should have at least 50k trained internal employees or contractors testing their stuff, and not just a hand full.

Personally i stopped reporting bugs a long time ago, they don’t care anyway. Their bug reporting portal is a black hole.

What is their bug reporting portal?

 

[cicalinarrot]

A Buick Regal crashed into the roller coaster?

Yes. From above.

 

[mebehere]

Yes. From above.

A flying 1979 Buick Regal crashed into a roller coaster?

 

[I7guy]

There are far more Android phones in cars than iPhones.

And that figures into this how? Without stats of how many true positives vs false positives no conclusion can be drawn.

 

[cicalinarrot]

A flying 1979 Buick Regal crashed into a roller coaster?

It’s much more common than you think. Not as common as a flying roller coaster crashing into a 1979 Buick Regal, but still.

 

[ericwn]

this, plus a switch in control center like we have for water lock in AW or Low power mode / flashlight on iPhones.
You are completely right, should be disabled by default and turned on demand by people for certain time - calendar item, focus time or set time.

Exactly. Let me switch it on when I plan my accident.

 

[MBAir2010]

"Hey, you got pizza in your French fries,”
“Hey, you got French fries in your pizza!”

 

[JM]

I always had a feeling that skiers in the NE were bad.

😉

 

[mebehere]

It’s much more common than you think. Not as common as a flying roller coaster crashing into a 1979 Buick Regal, but still.

 

[sjsharksfan12]

I think this feature is the definition of quality control gone bad. So many issues already and that can lead to some unintended consequences

 

[8CoreWhore]

This happened to me and I was just sitting in a cafe. I have no idea what caused it. So I think the problem is more widespread.

 

[Shirasaki]

This is serious. There are people that are suffering from this half baked feature. Apple must withdraw the feature from general use immediately. It's not even close to ready. Would it take a documented death for Apple to withdraw this feature?

Not just A documented death. We’d need more than a dozen to actually raise the alarm in Apple and/or Apple facing massive legal pressure worldwide to withdraw this feature. The problem is, it is very difficult to prove the death is directly caused by overwhelmed false alarms by fake crash detection, and Apple will get away with all of these unscathed.

 

[1557750]

Don’t blame Apple’s software. Blame the skiers and snowboarders that didn’t take extra lessons before hitting the slopes.

👊😬👍

 

[Wildkraut]

What is their bug reporting portal?

https://www.apple.com/feedback/ or applefeedback://

Once there was a unofficial open radar site to help out to master the blackhole problem, but dunno if it still exists.

Anyway, it should be something cross user/report searchable like gitlab or github.

 

[Mitochris]

Banana Hardware/Software mature at customer‘s site, if it ever mature.

They should sue Apple for wasting limited life saving resources.

Why sue Apple? Sue the user for not using it correct. The only thing I would do as Apple is not having it on as default.

 

[Wildkraut]

Why sue Apple? Sue the user for not using it correct. The only thing I would do as Apple is not having it on as default.

Yep, for the default on and for burying it in a way in users don't even know that they can turn it completely off.
And specially since they are aware of the problem, they should have disabled it already with an iOS update, till they find a reliable solution.

Wasting life saving resources is unacceptable.

 

[I7guy]

Yep, for the default on and for burying it in a way in users don't even know that they can turn it completely off.
And specially since they are aware of the problem, they should have disabled it already with an iOS update, till they find a reliable solution.

Wasting life saving resources is unacceptable.

Not saving a life when there are solutions to saving a life are also unacceptable.

 

[I7guy]

This is serious. There are people that are suffering from this half baked feature. Apple must withdraw the feature from general use immediately. It's not even close to ready. Would it take a documented death for Apple to withdraw this feature?

Proof? What about the lives saved? Irrelevant?

 

[SpotOnT]

Yea... They can tell them how many calls were false alarms and how many were as intended. They can tell them how many calls they get and at what times and many more things relevant to troubleshoot the issue.

That is a good point. They can tell Apple how many more false calls they are getting this winter vs last winter. That will give Apple some idea of how severe this issue is (and what kind of liability the company could be facing).