Apple.com over charged me!

Discussion in 'iPhone' started by Hawtrawk, Jun 15, 2010.

  1. Hawtrawk macrumors newbie

    Joined:
    Jun 14, 2010
    #1
    I was finally able to reserve a phone... through apple.com/store and I ended up with a grand total of $599.00. I received confirmation prior to ordering from AT&T that my line was eligible for an upgrade at the $199 price for the 16gb iPhone 4. (I still haven't received my email confirmation) I wonder if it really went through...

    Ugghhhh now I will have to spend a bunch of time (hopefully not too long) on the line with apple support to fix this. Did anyone else experience this?
     
  2. Hawtrawk thread starter macrumors newbie

    Joined:
    Jun 14, 2010
    #2
    Thanks for reserving your iPhone for pickup at the Apple Retail Store on June 24 starting at 7:00 a.m. You’ll receive an email confirmation shortly and we’ll have your iPhone ready and waiting for you when you come in to the store to pick up and pay.

    When: Thursday, June 24
    Where: ####
    What: IPHONE 4 BLACK 16GB-USA
    $599.00
     
  3. mb2008 macrumors regular

    Joined:
    Jun 15, 2008
    #3
    Yes, me, too. But why call? Just fix at the store when you pick it up.
     
  4. Jnyce macrumors regular

    Joined:
    Jun 14, 2010
    #4
    got the same exact info...cancelled it pronto
     
  5. mikee336 macrumors member

    Joined:
    Nov 4, 2009
    #5
    This has already been discussed. I believe that price is a result of them not actually contacting att to check your eligibility. You don't pay until your in store correct? that's when they'll check your upgrade and it will package out I believe.
     
  6. billy3785 macrumors regular

    billy3785

    Joined:
    Sep 3, 2008
    Location:
    NYC
  7. batfish macrumors newbie

    Joined:
    Jun 15, 2010
    #7
    so a reserve is just as good as a preorder? I'm lost.
     
  8. Aravintht macrumors 6502a

    Joined:
    Jun 7, 2007
    Location:
    London, UK
  9. ziggyonice macrumors 68020

    ziggyonice

    Joined:
    Mar 12, 2006
    Location:
    Rural America
    #9
    HOLY COW!

    And where's the white iPhone?! This is ALL GOING TO HELL!
     
  10. Mliii macrumors 65816

    Mliii

    Joined:
    Jan 28, 2006
    Location:
    Southern California
    #10
    It happened to me as well, BUT when I got the confirming e-mail, I cancelled the order. Then went back online to the Apple site and FINALLY got the correct order information through.
    Probably could have cleared this up on the pick-up date, but frankly didn't want to get to the Apple Store at 7 am to be told, "Oh, well, you need to pay $699- that's what our system says.":eek:
    I've been through too many of those 'our system isn't talking to their system' experiences in my life to want to deal with that again:rolleyes:
     
  11. Aravintht macrumors 6502a

    Joined:
    Jun 7, 2007
    Location:
    London, UK
    #11
    That's what i was like too!

    didnt even realise till my bank sent a message saying that my card had been blocked due to unusual activity!
     
  12. Hawtrawk thread starter macrumors newbie

    Joined:
    Jun 14, 2010
    #12
    I don't want to cancel and loose my reservation. It took me over an hour to get it to process. I agree with the "our system" which is a statement that has become ever to common these days. We the customer are never right but our "system" is. I definitely want to get this cleared up and fixed before I pick up my phone. Please let me know if you've been able to get apple to correct this. I'm on the west coast I need some sleep :)
     
  13. ziggyonice macrumors 68020

    ziggyonice

    Joined:
    Mar 12, 2006
    Location:
    Rural America
    #13
    Hmm, I keep getting this...

    [​IMG]

    Apple Store is down. Error processing payments. Overcharged customers. No white iPhone.
     
  14. uanuglyfool macrumors regular

    uanuglyfool

    Joined:
    Mar 8, 2009
    Location:
    The Moon, CA
    #14
    ARE YOU ****ING KIDDING ME? The entire site it now down? :mad:
     
  15. ghostlyorb macrumors 6502a

    ghostlyorb

    Joined:
    Jan 9, 2010
    Location:
    Virginia, USA
    #15
    10,000 euros for a dock? what?
     
  16. Aravintht macrumors 6502a

    Joined:
    Jun 7, 2007
    Location:
    London, UK
    #16
    10,000 pounds!!!

    It must be some solid gold dock with diamonds!

    Apple have cancelled it, but the hold on my card is still there.
     

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