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Apple Customer Service Says New iPhones in?!

D

davekarn

macrumors 6502
Original poster
Jul 27, 2007
358
33
So, my friend here in Ohio just had his old iPhone ruined (was pushed into a pool) and called the Apple Store in Columbus asking what the policy was with returns. The rep said that he could trade in the iPhone that is ruined for the new iPhone and he said that he knows of a few people that already have it. I threw the BS flag out on this claim, but evidently the rep told him and we are going to drive there this afternoon. I'll let you know if by the smallest chance in the world of any good news!

~Dave
 
SFC Archer said:
Well...here is another BS thread that will be deleted in 3...2...1...
Click to expand...

Ha, no I'm serious. I've been giving my friend a lot of crap because 1) he bought this iPhone a couple weeks ago even though I told him a new one is coming out and 2) because now he already ruined it. He literally called me 20 minutes ago and told me this. I told him that I am 100% positive that there is no new iPhones out at all and don't know why the rep would lie to him, but he swears up and down that is what he said. I'm not claiming it's legit, just found it humorous.
 
No, no, no.

The rep will probably replace his phone for a current 1st gen iPhone (whether it is a refurb or not is another discussion).
 
Blah, Blah, Blah....

davekarn said:
Ha, no I'm serious. I've been giving my friend a lot of crap because 1) he bought this iPhone a couple weeks ago even though I told him a new one is coming out and 2) because now he already ruined it. He literally called me 20 minutes ago and told me this. I told him that I am 100% positive that there is no new iPhones out at all and don't know why the rep would lie to him, but he swears up and down that is what he said. I'm not claiming it's legit, just found it humorous.
Click to expand...

Blah, Blah, Blah.... Yawn.... Ho hum... huh, did you say something?

Yeah, and if my Aunt had wheels, she's be a bicycle... Let's all just calm down... we'll all get our new iPhones in June... hopefully:cool:

The few people in the world who currently have the NEW 3G iPhone in hand are most likely NOT working at the Apple Store in Columbus, Ohio... No offense:rolleyes:
 
yeh, they recieved shipments of new iphones, the 1st gen, why would you think different, apple would fire the lot of them if they even mentioned anything not meant to
 
Why does he get to replace his phone at the Apple store if he wrecked it himself? Surely Apple only replace phones when they go wrong due to no fault of the user?

I'd've thought getting a replacement was something between your friend and his insurance company, not your friend and Apple.
 
The post is actually so stupid that it is ridiculous for anyone, including myself, to respond to it.

We all know there is simply no way that the Apple Store will be replacing a used/broken 1gen iphone with a new 2nd gen, unit that has not even been announced yet.

Clearly a misunderstanding by the friend of the OP.
 
waterskier2007 said:
he prob means that they got a shipment of new iphones. as in not refurbs
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Yep that's what I told him tonight, that he is getting a "new" iPhone not THE new iPhone. I didn't mean to get so many people mad about this topic, just thought it was funny when he told me about it and thought you all would find it humorous as well. I'm not notorious for posting pointless threads, just wanted to share the story is all. Sorry to everyone that this annoyed (sincerely)!

~Dave
 
waterskier2007 said:
he prob means that they got a shipment of new iphones. as in not refurbs
Click to expand...
This makes sense.

extraextra said:
The rep probably said "a new iPhone" not the new iPhone. As opposed to a refurbished one.
Click to expand...
Agree.

davekarn said:
Yep that's what I told him tonight, that he is getting a "new" iPhone not THE new iPhone. I didn't mean to get so many people mad about this topic, just thought it was funny when he told me about it and thought you all would find it humorous as well. I'm not notorious for posting pointless threads, just wanted to share the story is all. Sorry to everyone that this annoyed (sincerely)!
Click to expand...
Funny how people will hear what they want to hear instead of what was really said.
 
or apple could have said we have new ones in meaning b4 they had sold out. I dunno but I'm 100% certain that apple will have at least a few days promoting and marketing the phone after it Is announced.
 
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