apple customer support shows its mettle once again...

Discussion in 'Mac Pro' started by student_trap, Feb 26, 2008.

  1. student_trap macrumors 68000

    student_trap

    Joined:
    Mar 14, 2005
    Location:
    'Ol Smokey, UK
    #1
    OK, so for the last two weeks I have been absolutely messed around by apple (unfortunately I can't go into specifics because of the nature of the compensation they offered), causing me untold hassle at almost every stage of my mac pro's delivery. I had been told that they were to offer me a good will gesture and had assumed that it would be considerably insubstantial, but I was in for a surprise.

    I called today to speak to them about it, and they offered me £210 (~$416). Not apple credit, but money that is to be wired into my account.

    Just thought I'd share a message of positivity, I'm glad they sorted stuff out for me, and hope that when my mac comes tomorrow morning, it is without issues (touches wood)!:D
     
  2. Firefly2002 macrumors 65816

    Joined:
    Jan 9, 2008

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