Often feels that way. But Apple's first support step 1 is more often to get their replacement parts, or whole products for swapping with the customer, from the same batch Apple originally bought and/or assembled to produce a given product, even though many of those parts and products contain the same defective components as the ones they're replacing, until that batch is used up, and if Apple plans to continue selling the same product version for a while, and so they need ongoing parts inventory to make it, they might include a fix for the problem in the next batch of parts/products for that version. If the product's life cycle is coming to an end since a new version is being released soon (or soon enough for Apple), then they won't make any new parts for it, fixed or not, and instead they'll hope the replacement version of the product, which often fixes the issues present in the prior version, will be the fixit choice for people burned by Apple's approach with the prior version.
But given all that, Apple handles most repairs and product replacements very well, sometimes including going above and beyond in fully replacing some defective products with the next model if there is one (though apparently they're not doing this much, if at all, with Airpods). Still, it's almost amazing the number of failures I've read about over the decades in which Apple repeatedly doesn't resolve a product's issues for a customer, when they could have done so if they'd just acknowledge that some parts and/or designs just don't work out, and so Apple should be biting the bullet to make it good.
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