Apple debit card authorization failure

Discussion in 'iPhone' started by CAPkuang, Jul 28, 2014.

  1. CAPkuang macrumors member

    Joined:
    Jun 15, 2012
    #1
    I tried to buy the iPhone 5s unlocked today with my debit card but every time I click place order, I get "Your payment authorization failed. Please verify your information and try again, or try another payment method".

    I know my billing address and bank account is in good standing because I just used it yesterday. The only explanation I can think of is that my bank, Chase, thinks it is a fraudulent purchase because 650 is very out of the ordinary compared to my normal spending habits but I have spent close to 1000 many times through PayPal so that doesn't really check out.

    Does anyone have experience with this error and how to proceed?
     
  2. Benny- macrumors regular

    Benny-

    Joined:
    Jul 17, 2009
    Location:
    Berlin
    #2
    You're best to call Chase to inform them that you authorised the purchase. They may ask you a few questions and then once they give the go ahead you should be able to make the purchase problem free.
    Usually the feedback given to retail staff is very limited when a payment is declined so they wouldn't know.
    Here is England only a few messages are given when a payment is declined. Either a code 10, card expired, insufficient funds and a generic declined message is feedback to the till.
    I've had AMEX block a purchase while abroad I had multiple stop overs and made purchases in three countries in one day, a quick call at everything was fine.
     
  3. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #3
    Seems like contacting your bank and/or Apple would be the way to go.
     
  4. dwfaust macrumors 68040

    dwfaust

    Joined:
    Jul 3, 2011
    Location:
    I am here => [•]
    #4
    Or you could come here and ask a bunch of total strangers. :eek:
     
  5. pure-rockstar macrumors regular

    Joined:
    Jul 24, 2014
    #5
    Either

    -the address is mismatched,
    -it's expired, or
    -the bank is not accepting it as a precaution.

    It's either one of those.
     
  6. lparsons21 macrumors 6502

    lparsons21

    Joined:
    Jun 3, 2014
    Location:
    Southern Illinois
    #6
    Your bank probably has a maximum daily usage as a debit card. Try using it as a credit card and it should work.



    I ran into this when I bought my MBP a bit back at Best Buy. Kept rejecting, so we ran it as credit card instead of debit card and it went through just fine.
     
  7. 617aircav Suspended

    Joined:
    Jul 2, 2012
    #7
    I can't believe you have not called your bank. Call them.
     
  8. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #8
    Lol:)
    No way, He would rather post a thread and ask a bunch of strangers that have no real definate answer to the question besides guesses and suggestions.
    Where's peoples common sense nowadays?
     
  9. EM2013 macrumors 65816

    EM2013

    Joined:
    Sep 2, 2013
    #9
    Seriously, it's like some people don't think before posting. Common sense would be to call your bank.
     
  10. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #10
    A strange as some of us think this is, there are many questions asked in this forum that make me think about what is going on in the poster's head.

    Seems like many are lacking the confidence to make rational decisions with out asking others for help. :rolleyes:

    Why would you ask perfect strangers to make choices for you:(
     

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