"Consumer Reports on Wednesday put out a big survey of thousands of desktop users and found that Apple’s (AAPL) desktops were the least likely to need serious repairs. According to the survey, just 7% of Apple desktop users reported having major repair needs for their machines, followed by 10% of HP (HPQ) desktop owners, 11% of Dell (DELL) desktop users and 13% of Gateway users. Consumer Reports says it conducted its survey by asking “readers who bought 8,007 desktops from 2009 through the first half of 2012 about their experiences.” http://www.bgr.com/2012/08/15/mac-pc-reliability-study-consumer-reports-survey/ While this might be nice to hear, I don't think 7% is a small number regarding serious repairs. It would mean that 1 out of 14 Macs needs a major repair during its lifespan. I don't know Consumer Reports (I'm from Europe), is it a reputable organisation?