Resolved Apple Developer: Able to extract files from old camera app no longer supported (otherwise crashes)?

Discussion in 'iOS 9' started by Jess13, Apr 8, 2016.

  1. Jess13, Apr 8, 2016
    Last edited: Apr 8, 2016

    Jess13 Suspended

    Jess13

    Joined:
    Nov 3, 2013
    #1
    I have this very old camera app Luma (downloaded it with iOS 6), which has numerous recordings stored in it but as of iOS 8 have been inaccessible. I want to save these files to my Mac if possible, and delete them from the app to free up storage.

    The problem is - as the app is no longer supported after having been sold to Instagram circa iOS 7 - the app crashes in iOS 9 when trying to open its gallery (necessary to export from gallery to the camera roll to save to computer), and in
    iBrowse, the files that still are in the app are invisible and nonextractable.


    iBrowse screen capture shows no visible files

    iBrowse.png


    Screen capture shows files in gallery (taking up space), immediately before crashing

    Luma.png


    Luma crashing when trying to access its gallery



    Is it possible with any Apple Developer tools or XCode, for example, to force-extract from the phone the [invisible] files? Or is this a lost cause and I should delete the app?
     
  2. zorinlynx macrumors 601

    zorinlynx

    Joined:
    May 31, 2007
    Location:
    Florida, USA
    #2
    Back up the phone using iTunes. Make sure the backup is NOT encrypted.

    Then, use iExplorer to browse the backup and find the app's folder, and then your files.
     
  3. Jess13 thread starter Suspended

    Jess13

    Joined:
    Nov 3, 2013
    #3
    You’re awesome. It’s a success!

    iExplorer.png
     
  4. zorinlynx macrumors 601

    zorinlynx

    Joined:
    May 31, 2007
    Location:
    Florida, USA
    #4
    I'm so glad this worked! Part of my day job is storage management, backup and recovery. I love helping people get their lost stuff back. :)
     
  5. Jess13, Apr 8, 2016
    Last edited: Apr 8, 2016

    Jess13 thread starter Suspended

    Jess13

    Joined:
    Nov 3, 2013
    #5
    I wouldn’t have ever thought about/figured out the iTunes backup then to use iExplorer. Thank you :)
     

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