So I go into the Apple store to complain about my phone over heating when its in the shade and the room temp is close to 70. They plug my phone into one of their macs and run a diagnostic on it. It brings up how many hard resets, over heats, max temps, and I don't know what else. Was checking to see if these tools can be accessed by the general public or only from the Apple stores? Its more curiosity than need but figure it would be an interesting thing to play with.