I used to use TPB for that, but since that last switch-off it's been feeling kind of dodgy, and now I'm kind of at a loss on where to go.
App store reviews are mostly harmless. Also, useless.
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Apple Disables App Store Reviews From Devices Running iOS 9
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App store reviews are mostly harmless. Also, useless.
Unfortunately they were. People just don't understand. I say they should disable screenshots also so they can't share features with other people. They block screenshots on internal builds. That does make bug reporting harder though.Please don't tell me people were leaving negative reviews for applications whilst using a pre-release OS.
Give the developers and Apple a chance to perfect things.....
Hold it, I must have overlooked that part. Why would they leave the ability to rate if they are disabling the ability to review?
You'll get information and how to use public betas at the beta program website, but for Apple it's difficult to control the intelligence of dumb beta users, maybe it's also difficult to control for themselves before writing a bad review
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Please don't tell me people were leaving negative reviews for applications whilst using a pre-release OS.
Give the developers and Apple a chance to perfect things.....
Nailed it... that is exactly what folks are doing.
They're very clear, over and over again, during the process about what a Beta is.
They state:
"Please keep in mind that you should not install beta software on production or business-critical systems. We strongly recommend installing beta software on a secondary system or device, or on a secondary partition on your Mac."
But people want new and shiny toys right now, ignore the warnings, and then only care about the inevitable problems when they arise.
In people mind, their phone isn't used to product nor is it business-critical. They want to chat, play, and watch cat videos.
Anyway, I wonder how many useful bug report they get from these public betas.
I though so too until it was pointed out that people can still apparently rate apps while they can no longer review them. Not sure how much sense it really makes then.
Nothing more frustrating to see bad reviews from people that could be helped with a simple clarifying or supporting email.
I would really love for Apple to add an option that asks a reviewer for permission to be contacted by the developer.
Or better, ask if the reviewer would like to contact app-support before posting a 1 or 2 star review.
The people that contact me are the ones that really helped me most to improve the quality of my app. Ironically, the few 'WANT MONEY BACK' customers even became the most loyal beta testers.
Just as background, my app is a remote control app for certain hifi equipment. It's on the store since 2009, is already optimized for iOS9 (side-by-side) and still runs perfectly on an iPad 1 with iOS 5.1.1. Average rating is 4*. It typically receives either 5 or 1 star ratings. The 1 stars are mostly for not reading the app store description, resulting in expectations it can't fulfill. Or there is some 3rd-party configuration issue like the iPhone not being on the same WIFI as the 3rd.party equipment. The app even shows how to identify and fix these but some people simply don't read and instead rather write a negative review...
I would really love for Apple to add an option that asks a reviewer for permission to be contacted by the developer.
Or better, ask if the reviewer would like to contact app-support before posting a 1 or 2 star review.
The people that contact me are the ones that really helped me most to improve the quality of my app. Ironically, the few 'WANT MONEY BACK' customers even became the most loyal beta testers.
Just as background, my app is a remote control app for certain hifi equipment. It's on the store since 2009, is already optimized for iOS9 (side-by-side) and still runs perfectly on an iPad 1 with iOS 5.1.1. Average rating is 4*. It typically receives either 5 or 1 star ratings. The 1 stars are mostly for not reading the app store description, resulting in expectations it can't fulfill. Or there is some 3rd-party configuration issue like the iPhone not being on the same WIFI as the 3rd.party equipment. The app even shows how to identify and fix these but some people simply don't read and instead rather write a negative review...
Um. ya. Even if no one took the time to leave a written review I won't even bother with a 1-2 star app. Not a lot of apps in the market that don't have direct competitors to chose from
THIS!! That is an amazing idea. The people that don't understand the word beta still get to vent and rather than mess up the dev's reviews, actually provide feedback. This could be a big help with development.
I get that contacting the dev is what we are expected to do but since Apple is making the beta public they kinda need to make a few adjustments to deal with people like that.
Great idea!!
True. I only look at ratings after downloading an app that has problems, then I look to see if others have had those same problems, by looking at the reviews.
I usually just write an email to the developer telling them the problem, especially when I am on a beta OS.
Often they are aware and are working on a fix.
it is a shame to see people treating a beta OS as a stable system.
You should expect things not to run smoothly and for that you should not complain. It is told very clearly that you are using software which is not finished.
As of now both my iPad and iPhone are running iOS 9 public beta and my rmbp will be updated to 10.11 once I get home from vacation.
Often they are aware and are working on a fix.
it is a shame to see people treating a beta OS as a stable system.
You should expect things not to run smoothly and for that you should not complain. It is told very clearly that you are using software which is not finished.
As of now both my iPad and iPhone are running iOS 9 public beta and my rmbp will be updated to 10.11 once I get home from vacation.
Question is when is the next public beta builds are shipping? It's possible for a dev build like beta 4 to have fixes for issues being reported in the public beta so why would any public beta Tester submit feedback now when their build us no longer valid?
yep,, i get why Apple would do this,... Also would confuse people to... "I'm not going to buy this app cause based on the reviews it must be a crap game since it only got 1 star rating" not realizing it was from iOS9 beta.
Well done Apple for plugging this.
But then u can see why users treat betas as stable, it's clearly shows who and who has not read the agreements. That's my reaction to stuff like that.
Well done Apple for plugging this.
But then u can see why users treat betas as stable, it's clearly shows who and who has not read the agreements. That's my reaction to stuff like that.
Those people aren't complaining for your benefit, they're complain to whoever is selling the item...
