I ordered my iPad 2 online bright and early on Friday, but later decided to chance a visit to Best Buy to pick one up. I sat in line for an hour and a half and walked away with a beautiful black iPad 2 64GB AT&T 3G. I hooked it up to my computer and began syncing it up when I got home. Since I had one in hand, the proper thing to do was to cancel my order because I'm not one of those reseller types (I despise them). I cancelled my order only to find out the next morning that my new iPad had a defective touch screen (when cold evidently). I called up apple and explained the situation. They said they would review my request and let me know in the next couple of days. Today, I looked at my order and it is no longer cancelled!!! I didn't lose my place totally in the virtual online line. My order status claims that I will receive it sometime between March 18 and the 25th. Maybe I will get a shipping notice soon. I know this doesn't help anyone in their quest to score an iPad 2, but it shows that there is definitely some humanity in the customer service side of Apple.