Apple dropped the ball

Discussion in 'MacBook Pro' started by jkcerda, Jan 6, 2014.

  1. jkcerda macrumors 6502

    jkcerda

    Joined:
    Jun 10, 2013
    Location:
    Criminal Mexi Midget
    #1
    ordered
    my order was cancelled TODAY, multiple calls to apple right after I ordered all stated the same thing "pending". nothing more, called my CC CO and they did NOT place a hold until the 4th of Jan.

    my item was given to someone else, made no difference that it was in the cart ETC :mad:..

    anyways, my choices are to wait for another one OR get a new one with a discount at $150 more.

    problem is the new one does NOT have a dedicated graphics card, processor is only 2.0 VS 2.6 Iris 5000 VS Nvidia

    programs that will run

    Blender 3-d
    Maya
    X-code
    Adobe full suite.

    not sure how much of a difference in performance I will get by the lower end I7 and no dedicated graphics card.

    suggestions?
     
  2. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #2
    So they placed a hold on your card then cancelled the order? Not sure I follow your rant.

    I believe there are benchmarks available for the new machines and the applications you want to run.
     
  3. jkcerda thread starter macrumors 6502

    jkcerda

    Joined:
    Jun 10, 2013
    Location:
    Criminal Mexi Midget
    #3
    they did NOT place the order on my card until Jan 4th.

    I placed my order on DEC 28th.

    what I dont understand is.

    1. why did they wait till the 4th

    2 why was my order cancelled since my item SHOULD have been on hold until my order went through or declined on my CC.
     
  4. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #4
    Well, was your CC declined?

    Why didn't they place the hold? I don't know. I usually see holds place within a few days of ordering. 12/28 was a weekend so I would have assumed the hold would have hit that Monday the 30th. Not sure why it didn't happen until 1/4 but if your CC was declined then that is why your order was cancelled. You may need to ask Apple, they probably know something.
     
  5. jkcerda, Jan 12, 2014
    Last edited: Jan 12, 2014

    jkcerda thread starter macrumors 6502

    jkcerda

    Joined:
    Jun 10, 2013
    Location:
    Criminal Mexi Midget
    #5
    I just love how things have worked out, my re-order ended up in ULM GERMANY for some stupid reason. Shipped from PA. To CALIF & it goes to Germany WTF
     
  6. MacModMachine macrumors 68020

    MacModMachine

    Joined:
    Apr 3, 2009
    Location:
    Canada
    #6
    his things?

    what are you trying to say?
     
  7. jkcerda thread starter macrumors 6502

    jkcerda

    Joined:
    Jun 10, 2013
    Location:
    Criminal Mexi Midget
    #7
    typing from phone, I did not catch it.
    my 2 recent orders with apple have been a total mess.
    after the first cancellation that THEY claimed was due to my CC not authorizing the funds, I re-ordered and I had to spend 1 HR with both apple and my CC on the phone,Apple had NOT dropped the earlier authorization to my card, so my new "order:" was not being processed as my CC saw 2 attempts to charge my card.
    my order was supposed to be here this Monday, now for some unknown reason my MBP is in ULM Germany.
    [​IMG]
     
  8. carjakester macrumors 68020

    carjakester

    Joined:
    Oct 21, 2013
    Location:
    Midwest
  9. bkends35 macrumors 6502a

    bkends35

    Joined:
    Feb 24, 2013
    Location:
    USA
    #9
    Video card memory.
     
  10. jkcerda thread starter macrumors 6502

    jkcerda

    Joined:
    Jun 10, 2013
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    #10
    1 GB video card, the 650M.
     
  11. carjakester macrumors 68020

    carjakester

    Joined:
    Oct 21, 2013
    Location:
    Midwest
    #11
    ahh :rolleyes:
     
  12. jkcerda thread starter macrumors 6502

    jkcerda

    Joined:
    Jun 10, 2013
    Location:
    Criminal Mexi Midget
  13. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #13
    How can you cancel an order if it was already shipped:confused:
     
  14. MacModMachine macrumors 68020

    MacModMachine

    Joined:
    Apr 3, 2009
    Location:
    Canada
    #14
    it was not shipped to him , the order was delayed i guess.
     
  15. jkcerda thread starter macrumors 6502

    jkcerda

    Joined:
    Jun 10, 2013
    Location:
    Criminal Mexi Midget
    #15
    Called them, they recalled the order. , NOW I have to wait 3-5 days AFTER they get it & inspect it BEFORE they credit me back my money, who the hell knows when that will be:mad:

    ----------

    Correct, they had no clue why it went there. So here I sit waiting until it appears , school starts in 2 weeks and I'm dealing with this crap
     
  16. Wuiffi macrumors 6502a

    Wuiffi

    Joined:
    Oct 6, 2011
    #16
    If you still want a mac (and live in the Us) you could/should think about a refurb, the 2013 are allready available. However if you are done with apple, I can understand it too
     
  17. jkcerda thread starter macrumors 6502

    jkcerda

    Joined:
    Jun 10, 2013
    Location:
    Criminal Mexi Midget
    #17
    returned it today, the newer ones are already at the refurbished store, I will just hold out a couple of weeks & get the haswell one.
     

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