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Apple Ends Butterfly Keyboard Repair Program for MacBooks
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I had two failures of the butterfly keyboard, but after a lot of public denial and attitude from the genius bar at the Scottsdale Apple Store, I finally received a repair and compensation. After nearly 41 years of being an apple products consumer, that was the last Mac I purchased. Been using iPad Pro’s ever since. 🤷♂️
First Macbook 2009, 2011 then 2021.
Now still have no Macbook after I found out that all Macbook Pros have microscratches in the screen and have yet to attain one without scratches from factories BTO. Bought 30~ M1/2/3.
Put evidence on the tables of all purchases. They eventually called a special engineering team to assemble my M3 Max. Was the best of all of the units, but still had scratches.
Returned it.
If you went to an Apple Store and typed on any of the display MacBook Pros during that time, you'd find a quarter of them had broken keys.
It was not an insignificant issue at all.
Everyone fooled. 16GB is actually the new 8GB. They will find out next year.Apple didn't increase prices on the recently announced/updated Macs (e.g. base M3 MacBook Air, base M4 MacBook Pro, and base Mac mini memory doubling to 16GB), so something must've been taken away. Could you tell me what they took away?
Oh, I know. Apple took away the Apple sticker.
RIP, Apple Stickers (Kind Of)
It's the end of an era (sorta). Nearly all of Apple's devices released in 2024 do not come with Apple stickers in the box, including the...www.macrumors.com
The butterfly keyboard was like that really slim, hot girlfriend you once had who seemed so beautiful and amazing for the first 6-12 months, until you started noticing some worrying personality issues. Just the occasional odd thing at first, weird arguments about who's not stacking the dishwasher correctly, her mentioning that she thinks your best mate would make a better dad than you, etc, and then next thing she's ghosting you all night and coming home drunk at 3AM and vomiting in your bathtub.
So you even tried couples therapy a couple of times and, for a while, it worked and things got better again! But no matter how hard you tried, and despite all the promises that things would be better this time, eventually the relationship always seemed to circle back into the same old toxic behaviours.
In the end, you met someone else and sure she might not be quite so exciting and exotic, and ok maybe she does look a bit like a younger version of your mum, but you know what? It's a great personality fit and most importantly you can always count on her being there for you.
So you even tried couples therapy a couple of times and, for a while, it worked and things got better again! But no matter how hard you tried, and despite all the promises that things would be better this time, eventually the relationship always seemed to circle back into the same old toxic behaviours.
In the end, you met someone else and sure she might not be quite so exciting and exotic, and ok maybe she does look a bit like a younger version of your mum, but you know what? It's a great personality fit and most importantly you can always count on her being there for you.
There are MacBook models with butterfly keyboards that Apple hasn’t designated as “vintage” yet and are still serviceable. Apple shouldn’t end the program for those Macs.
Mine worked fine while I had it. It wasn't the best typing experience, but it worked. I felt like I was slapping the keys, instead of "pressing" them. Glad to see Apple stuck with the replacement program so long. I know others had issues with theirs.
The 3rd generation of the butterfly keyboard was the best keyboard I’d ever used, I loved the feel when typing on it. Shame they were not like the 3rd gen from the start.
The infamous "small percentage of users" baloney.
I wonder who the clown was at Apple who penned that bit of insult.
Had to have been Phil the shill.
naah. Johnny wanted to leave much earlier. His separation was gradual and started with not going to the office or coming when he wanted. In addition, Tim introduced financial rules, which the designer had to obey. There were more factors, but the main one was Jobs' death, because even when he was alive, Johnny thought about leaving.
I never had any mechanical failures with any device with a butterfly keyboard, but god I hated typing on them. The new scissor-based keyboard is waaaaay better. Super happy with the keyboard on my 14" MacBook Pro.
Apple changed mine on my 2016 3 times and then swapped my whole computer to a 2019.
I’m happy with the new machine still and to me it’s the last of its kind with the improvements it needed.
I like the keyboard. I like the Touch Bar. I like not having a notch in my display.
I’m happy with the new machine still and to me it’s the last of its kind with the improvements it needed.
I like the keyboard. I like the Touch Bar. I like not having a notch in my display.
I had the problem with the butterfly keyboard on my MacBook… It was super annoying and had to wait weeks while it was repaired. Two other friends I know had the same problem. I am super glad Apple switched back to the scissor style keyboard. Haven’t had a problem since!
until this day, I do not even know how butterfly KB is a failure nor how users break it. It works fine.
Apple didn't increase prices on the recently announced/updated Macs (e.g. base M3 MacBook Air, base M4 MacBook Pro, and base Mac mini memory doubling to 16GB), so something must've been taken away. Could you tell me what they took away?
Oh, I know. Apple took away the Apple sticker.
RIP, Apple Stickers (Kind Of)
It's the end of an era (sorta). Nearly all of Apple's devices released in 2024 do not come with Apple stickers in the box, including the...
base m3 air? it was initially released with 8gb/256gb.
base m4 MacBook Pro + Mac mini? using thunderbolt 4 instead of thunderbolt 5.
+ they could have taken away features from the roadmap that were originally planned for the 8GB/256GB.
you think Apple is just going to suck it up and lower their margins? nah.
that doesn't make financial sense for Apple to intentionally make it unrepairable considering they'll be on the hook for warranty claims.
I literally went to 5 *different* Apple stores during those years and have typed on many of them. zero problems.
I'm sure you have evidence showing otherwise, but are just refusing to show it, right?
