Apple exchange help

Discussion in 'Buying Tips and Advice' started by rockyroad55, Jul 8, 2011.

  1. rockyroad55 macrumors 601

    rockyroad55

    Joined:
    Jul 14, 2010
    Location:
    Phila, PA
    #1
    I bought a MacBook and want to exchange it for a MBP, which would be about a $200 difference. I called about the exchange policy and asked them about 2 scenarios I had in my head.

    1. They would return the MB for $999 and then I would have to buy the MBP for $1199.
    2. I would just pay the $200 in whatever payment method I want.

    They said it would be option 1. Problem is, I no longer have that card that I had originally used with me anymore (no account w/ them now) so I was wondering if anyone has ever done option 2 before?
     
  2. appleguy123 macrumors 603

    appleguy123

    Joined:
    Apr 1, 2009
    Location:
    15 minutes in the future
    #2
    Option 1 really is the only choice, for book keeping reasons. You could get them to refund the money in a gift card, and then use that and $200, right?
     
  3. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #3
    They might not refund as a gift card. If it was paid for by credit card, they would likely simply issue a credit to that card. Otherwise, that process could be used fraudulently.
     
  4. rockyroad55 thread starter macrumors 601

    rockyroad55

    Joined:
    Jul 14, 2010
    Location:
    Phila, PA
    #4
    I just called them and they said they could do it as a refund to a gift card, but another store told me they wouldn't. I'm confused.
     
  5. And1ss macrumors 6502a

    And1ss

    Joined:
    Oct 20, 2009
    #5
    When the Apple store people return your macbook on their easypays, it'll be a negative 999; when they scan the new mbp, it'll be +1199, so you pay the difference however you like. Easy.
     
  6. rockyroad55 thread starter macrumors 601

    rockyroad55

    Joined:
    Jul 14, 2010
    Location:
    Phila, PA
    #6
    True, but I think going the gift card route might be a bit easier for me. Maybe, I'll just get the refurb MBP online instead. :)
     

Share This Page