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Apple exchange policy, can I get a new one?

4

408

macrumors newbie
Original poster
Dec 13, 2008
5
0
Hi guys, I bought an unibody MBP on Oct 17, 2008. the fan makes noise recently. had it diagnosed by mac genius @ apple store Toronto and scheduled to replace a new fan. (covered by warranty)

My question: based on apple's exchange policy, can I have a new one instead of fixing? anyone knows?

Thanks.

J
 
That sucker is almost obsolete; 60+ days old. No way they replace it.
 
408 said:
Hi guys, I bought an unibody MBP on Oct 17, 2008. the fan makes noise recently. had it diagnosed by mac genius @ apple store Toronto and scheduled to replace a new fan. (covered by warranty)

My question: based on apple's exchange policy, can I have a new one instead of fixing? anyone knows?

Thanks.

J
Click to expand...

Why would u think a bad fan in a 2 month old machine is grounds for a replacement?
 
408 said:
Hi guys, I bought an unibody MBP on Oct 17, 2008. the fan makes noise recently. had it diagnosed by mac genius @ apple store Toronto and scheduled to replace a new fan. (covered by warranty)

My question: based on apple's exchange policy, can I have a new one instead of fixing? anyone knows?

Thanks.

J
Click to expand...

I doubt it... They'll just fix it for you.
 
yeah, they'll fix it for me on monday. i'm just wondering what kinda exchange policy that apple using. i also have a 4 yrs old powerbook, the fan never makes any noise.

anyone had this problem before?

one more dumb question, do i have the same warranty coverage after this repair?
 
Why replace it with a machine with 3 stuck pixels.

That Apple karma for whiners is a bitch. ;) :p
 
my fan would make noise sometimes the first couple weeks of owning the machine, especially if i tilted it. since then thought it hasn't come back, i guess the little bit of extra material on the fan blade thats was rubbing just scraped itself off. anyways, if you are happy with all other aspects of your machine, DON'T exchange it. i have a laptop with a great screen and no other flaws, so there was no way i was about to ask for a full exchange and risk something else going wrong.
 
hari-bhari said:
my fan would make noise sometimes the first couple weeks of owning the machine, especially if i tilted it. since then thought it hasn't come back, i guess the little bit of extra material on the fan blade thats was rubbing just scraped itself off. anyways, if you are happy with all other aspects of your machine, DON'T exchange it. i have a laptop with a great screen and no other flaws, so there was no way i was about to ask for a full exchange and risk something else going wrong.
Click to expand...

so you think 3-yr apple care is necessary for me? do you have it?
 
I bought apple care for my mac book pro and will probably buy it for my mac book.

Peace of mind.
 
408 said:
one more dumb question, do i have the same warranty coverage after this repair?
Click to expand...
In this case, yes. Apple warranties all replacement parts 90 days from the repair, or the lifetime of the original warranty, which in your case is longer.
 
408 said:
one more dumb question, do i have the same warranty coverage after this repair?
Click to expand...

I don't know where you reside, but some states or countries have laws that state that the time lost in repair the time the originally warranty is extended by if it exceeds the 90 days mentioned by aristobrat.

I would check with your local consumer protection laws to see if this is the case.
 
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