Apple exchange policy, can I get a new one?

Discussion in 'MacBook Pro' started by 408, Dec 13, 2008.

  1. 408 macrumors newbie

    Joined:
    Dec 13, 2008
    #1
    Hi guys, I bought an unibody MBP on Oct 17, 2008. the fan makes noise recently. had it diagnosed by mac genius @ apple store Toronto and scheduled to replace a new fan. (covered by warranty)

    My question: based on apple's exchange policy, can I have a new one instead of fixing? anyone knows?

    Thanks.

    J
     
  2. 7even macrumors 6502a

    Joined:
    Jan 11, 2008
    #2
    You're outside 14, or even 30 days. I doubt they will replace it..
     
  3. decksnap macrumors 68040

    decksnap

    Joined:
    Apr 11, 2003
  4. rdowns macrumors Penryn

    rdowns

    Joined:
    Jul 11, 2003
    #4
    That sucker is almost obsolete; 60+ days old. No way they replace it.
     
  5. dukebound85 macrumors P6

    dukebound85

    Joined:
    Jul 17, 2005
    Location:
    5045 feet above sea level
    #5
    why do you think youll may get a new one again?

    theyll just fix it for ya
     
  6. docal97 macrumors 6502a

    docal97

    Joined:
    Jun 28, 2006
    Location:
    Southampton
    #6
    Why would u think a bad fan in a 2 month old machine is grounds for a replacement?
     
  7. Solemony macrumors 6502

    Solemony

    Joined:
    Nov 26, 2008
    Location:
    Wonderland
    #7
    I doubt it... They'll just fix it for you.
     
  8. 408 thread starter macrumors newbie

    Joined:
    Dec 13, 2008
    #8
    yeah, they'll fix it for me on monday. i'm just wondering what kinda exchange policy that apple using. i also have a 4 yrs old powerbook, the fan never makes any noise.

    anyone had this problem before?

    one more dumb question, do i have the same warranty coverage after this repair?
     
  9. Sun Baked macrumors G5

    Sun Baked

    Joined:
    May 19, 2002
    #9
    Why replace it with a machine with 3 stuck pixels.

    That Apple karma for whiners is a bitch. ;) :p
     
  10. hari-bhari macrumors regular

    Joined:
    Jul 4, 2007
    #10
    my fan would make noise sometimes the first couple weeks of owning the machine, especially if i tilted it. since then thought it hasn't come back, i guess the little bit of extra material on the fan blade thats was rubbing just scraped itself off. anyways, if you are happy with all other aspects of your machine, DON'T exchange it. i have a laptop with a great screen and no other flaws, so there was no way i was about to ask for a full exchange and risk something else going wrong.
     
  11. 408 thread starter macrumors newbie

    Joined:
    Dec 13, 2008
    #11
    so you think 3-yr apple care is necessary for me? do you have it?
     
  12. iVeBeenDrinkin' macrumors 65816

    iVeBeenDrinkin'

    Joined:
    Oct 17, 2008
    #12
    I would buy AppleCare for any MacBook
     
  13. Roadking macrumors 6502

    Joined:
    Feb 27, 2008
    #13
    I bought apple care for my mac book pro and will probably buy it for my mac book.

    Peace of mind.
     
  14. aristobrat macrumors G5

    Joined:
    Oct 14, 2005
    #14
    In this case, yes. Apple warranties all replacement parts 90 days from the repair, or the lifetime of the original warranty, which in your case is longer.
     
  15. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #15
    I don't know where you reside, but some states or countries have laws that state that the time lost in repair the time the originally warranty is extended by if it exceeds the 90 days mentioned by aristobrat.

    I would check with your local consumer protection laws to see if this is the case.
     
  16. Vulcan macrumors 65816

    Vulcan

    Joined:
    Jul 17, 2008
    Location:
    Pittsburgh, PA
    #16
    The average Mac repair cost is ~$500. Screens are about twice that. Everything in your machine will fail, it's a matter of when.
     

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