Apple Facing Class Action Lawsuit Over 'Error 53' iPhone 6 Bricking

[69Mustang]

I understand that, but if they did do it. Technically, you make the decision if you want to upgrade the iOS too. In either case you should be told before that upgrading may brick your device, car or anything else you own.

That's the problem with using supposition. It ignores reality to make a point. If they did do it, and made your car inoperable, they would owe you car, get sued, and lose. Like a car company, Apple could have avoided the whole issue by disabling Touch ID when the home button was replaced and notifying the customer why it was disabled. Bricking the phone was bad form.

 

[kingofwale]

the amount of blind Apple love-in in this thread is sickening.

It's very clear that Apple did NOT have to brick the entire phone because of this. But chose to do so because they are just pure ass.

 

[69Mustang]

Unless when you bought the car you agreed to their terms. I.e. Sign here please, click ok... Everything is fine.

My apartment lease can be updated at any moment and alls they have to do is send me a new agreement.

Your apartment is not a car. The financials don't work the same.

 

[Jyby]

Your apartment is not a car. The financials don't work the same.

Yes they do if I finance my car... My apartment costs just as much as a 2016 Subaru Forester, $30,000, a year... So....

Gotcha there! NYC is refoculous..

 

[Rogifan]

the amount of blind Apple love-in in this thread is sickening.

It's very clear that Apple did NOT have to brick the entire phone because of this. But chose to do so because they are just pure ass.

Let's see most of the comments in this thread are actually not on Apple's side yet we still get the knee-jerk posts like this.

Yes I'm sure Tim Cook wakes up every morning thinking of ways to be an ass to his customers.

 

[C DM]

Fortunately, in this country the why is immaterial. The car company can't make your car inoperable because you don't use oem parts. The car company can void your warranty and refuse to work on your car. It's your property, not theirs.

Well, seems like the why might be material--not because you use OEM parts, no, but if there is some sort of an issue with those parts that rises to some sort of safety level perhaps, then there might be additional avenues that the manufacturer has. (That's not even factoring in leased or financed vehicles and additional conditions that might be in play there in relation to ownership and all that.)

Or something along the lines of what's mentioned below:

How About your cars remote door opener fails and you replace it with an aftermarket one. Next month when you get a oil change the dealer updates your cars firmware so that the car will not start until you replace the automatic door opener which has nothing to do with safety or security.

Tehe. Yeah, no. It doesn't work that way. Dealers can't do anything to your car without telling you what they want to do and what the consequences of their actions will be. You decide if you want the service done. It's your car. You make the decisions.

And they can certainly tell you there's a new update to the software in the car to patch some security issues--perhaps even attached to a recall of some sort--which pretty much anyone will agree to do.

 

[trifid]

So what's next on the list of brickgate? Will Apple brick your mac if you change the SSD/RAM? I vote yes.

 

[kingofwale]

So what's next on the list of brickgate? Will Apple brick your mac if you change the SSD/RAM? I vote yes.

... they will and you will still get people supporting them saying how you have no right to open up a computer you paid for.

heck, if Tim Cook runs someone over, I bet some here will demand the victim to pay money to fix Cook's car

 

[Cole Slaw]

So what's next on the list of brickgate? Will Apple brick your mac if you change the SSD/RAM? I vote yes.

Please don't give them any ideas!

 

[Vanilla35]

Please don't give them any ideas!

 

[Jyby]

If a company designs a part that is proprietary... And you install a reverse engineered part... And it bricks your device is it the companies fault or your own??

I say it's your fault...

Also cars have proprietary parts, the computer for one thing... You have to buy the manufacturers computer otherwise you'll have big trouble and then ItS YOUR FAULT...

Cars don't work without computer fyi

 

[ActionableMango]

They are doing this to protect you, not as a "screw you for trying to fix your own phone."

I don't disagree with you, but I do see a couple of problems:

1. There are many reports of people getting error 53 for replaced parts, even when they used an Apple authorized repair center. No this isn't mentioned in this article, but was mentioned earlier. If you take your Apple hardware to an Apple authorized repair and then an Apple update breaks it, that is definitely Apple's responsibility.
2. If this is truly important to security, then Apple is doing a bad job of it. The check is only performed for an OS update, which can mean the check won't happen for months or even years. In fact, many people avoid updates altogether, and in the future some TouchID users will be on the last OS/update that their hardware is compatible with, so there are even cases where the check will never be made. If it's truly important as you state, the check should be made at every single power up.

 

[trifid]

If a company designs a part that is proprietary... And you install a reverse engineered part... And it bricks your device is it the companies fault or your own??

I say it's your fault...

Also cars have proprietary parts, the computer for one thing... You have to buy the manufacturers computer otherwise you'll have big trouble and then ItS YOUR FAULT...

Cars don't work without computer fyi

Lets not be naive guys, lets see reality for a bit: iPhone 3rd-party repair market is ridiculously huge and Apple wants to harness that revenue. Heck, I've repaired my own stuff more than once, ordered a dock connector/speaker on eBay, went on ifixit.com, and changed the part. We humans like to repair stuff and not all of us are rich to have 'official car dealer' always repair with brand-new parts.

Worse case scenario, why should Apple brick a phone when they could just disable the touch-id function? There is just no reason other than greed, because when Apple bricks your phone you have no choice but to either buy a new one or bring back the bricked phone for repair. Which means more profits for Apple.

 

[cfedu]

heck, if Tim Cook runs someone over, I bet some here will demand the victim to pay money to fix Cook's car

That's what happens when you get in the way of progress

 

[Vanilla35]

... they will and you will still get people supporting them saying how you have no right to open up a computer you paid for.

heck, if Tim Cook runs someone over, I bet some here will demand the victim to pay money to fix Cook's car

Timmy needs a new lung due to the car accident. Oh I'm sorry, the only proper donor we have is on the other side of the planet. You won't make it that far? No problem, we'll just brick your body until you're able to make the purchase.

 

[Jyby]

Lets not be naive guys, lets see reality for a bit: iPhone 3rd party repair market is ridiculously huge. Heck, I've repaired my own stuff more than once, ordered a dock connector/speaker on eBay, went on ifixit.com, and changed the part. We humans like to repair stuff and not all of us are rich to have 'official car dealer' always repair with brand-new parts.

Worse case scenario, why should Apple brick a phone when they could just disable the touch-id function? There is just no reason other than greed, because when Apple bricks your phone you have no choice but to either buy a new one or bring back the bricked phone for repair.

Problem isn't Apple bricking phones... Problem is people installing reverse engineered parts into devices expecting a part with a specific spec.... Apple is probably checking resistance in wires that don't match up to what they expect.

People should buy real Apple parts not knock offs..

Also the TouchID sensor is more than an analog sensor, it has its own software and silicon.

 

[C DM]

Lets not be naive guys, lets see reality for a bit: iPhone 3rd-party repair market is ridiculously huge and Apple wants to harness that revenue. Heck, I've repaired my own stuff more than once, ordered a dock connector/speaker on eBay, went on ifixit.com, and changed the part. We humans like to repair stuff and not all of us are rich to have 'official car dealer' always repair with brand-new parts.

Worse case scenario, why should Apple brick a phone when they could just disable the touch-id function? There is just no reason other than greed, because when Apple bricks your phone you have no choice but to either buy a new one or bring back the bricked phone for repair. Which means more profits for Apple.

It's certainly a theory, but just like the rest, it's just a theory for the moment.

 

[cfedu]

Timmy needs a new lung due to the car accident. Oh I'm sorry, the only proper donor we have is on the other side of the planet. You won't make it that far? No problem, we'll just brick your body until you're able to make the purchase.

Why would the donor be on the other side of the planet, wouldn't he be next to his damaged car?

 

[motorazr]

http://images.apple.com/legal/sla/docs/iOS91.pdf

Section 7.4 covers this, no?

 

[Jagdpanther]

Apple refuses to cover or even repair a device which was modified using non apple parts and opened by non apple techs.
Why is this so hard to understand?
You buy your phone and something gets broken.
Because you're a lame ass cheap bastard, you go to your local 20$ "we fix everything" corner 4x4 shop.
They use knockoff parts. They don't really know what they're doing.
You then go home and connect your phone to itunes error 53.
OMG apple OMG why can't I just use my local Mr Patel shop?
looooooooooooool.
It's like shooting yourself in the feet and then complaining that the bullet really hurt.

 

[Vanilla35]

There could be another angle. Since TouchID sensor acts as input of fingerprint data to the iOS, there is a fair chance that in order to gain access to iDevice companies may develop a way to enter spurious fingerprint data to iOS in a form of brute force attack. That makes the iDevice more vulnerable. To protect individual's privacy Apple may have taken this step.

If you are still unhappy, wait for Cydia Hack to disable Error 53.

Totally understandable, and I feel like most can comprehend this.

The real question is:

1) Why doesn't TouchID erase data when turned off? (You need to re-input fingerprints during resets, and things like that)
2) Why would the OS have access to any portion of the enclave when TouchID is turned off?
[doublepost=1455243203][/doublepost]

Why would the donor be on the other side of the planet, wouldn't he be next to his damaged car?

I see what you did there

 

[Jyby]

http://images.apple.com/legal/sla/docs/iOS91.pdf

Section 7.4 covers this, no?

Yeah but this bit on security and modifications nails it in the coffin... Case closed guys... The law firm that filed this suit didn't even read this document..

"4 Security; Lost or Disabled Devices

Apple Pay stores virtual representations of your Supported Payment Cards and should be protected as you would protect your physical credit and debit cards. Providing your device passcode to a third party or allowing a third party to add their fingerprint to use Touch ID may result in their ability to make payments and receive or redeem rewards using Apple Pay on your device. You are solely responsible for maintaining the security of your device and of your passcode. You agree that Apple does not have any responsibility if you lose or share access to your device. You agree that Apple does not have any responsibility if you make unauthorized modifications to iOS (such as by way of a “jailbreak”). "


Apple isn't responsible for anything you do to your phone...

 

[mikefla]

So what's next on the list of brickgate? Will Apple brick your mac if you change the SSD/RAM? I vote yes.

Haha no they won't lol....

-Mike

 

[happywaiman]

Actually, it's reversible:
If you put your original Touch ID in, the error will go away.
So, go back to the back alley where you get the fix, and ask them what did they do with your original part.
My guess? They sold it to China black market to build knock-off iPhone display (They're knock off because they're not by Apple)

BTW: Your Touch ID chip is directly connected to the secure chip that contain your Apple Pay number, your credit card token, and the algorithm in your phone that generate random number in Apple Pay
So before you tell me why Apple should let you flash your iPhone with a unknown object connected to such important component, tell me how should Apple suppose to warn their users about the potential that their act drain their life saving.
A lengthy notification that no one read?

 

[trifid]

Apple refuses to cover or even repair a device which was modified using non apple parts and opened by non apple techs.
Why is this so hard to understand?
You buy your phone and something gets broken.
Because you're a lame ass cheap bastard, you go to your local 20$ "we fix everything" corner 4x4 shop.
They use knockoff parts. They don't really know what they're doing.
You then go home and connect your phone to itunes error 53.
OMG apple OMG why can't I just use my local Mr Patel shop?
looooooooooooool.
It's like shooting yourself in the feet and then complaining that the bullet really hurt.

So I once had an iPhone 4s with the wake/sleep button stuck. Apple's solution was to replace it for $200. The repair wasn't easy but I got the button for $5 on eBay and did it myself.

I wouldn't call this 'lame ass cheap bastard', it seems to me not all of us are rich to pay $200 for a stuck button.