Does everyone realize how lucky they are that Apple has Steve Jobs. I know he may be a quirky guy. But as a business owner with passion for what I do, it is evident how much he actually cares about the products. There is no denying that Apple products are the best built in the world and that AppleCare is the best service in the industry. I am a former Palm Pre and Android Guy. Their is no comparison. The software and hardware integration is the best period. I am sure that this would not have been possible without Steve's influence. For example look at Dan Hesse. He looks like a used car salesman that doesn't even like the product he is selling. I came from the Evo which is a great competitor, but the iPhone's integration of hardware and software can not be beat. I am not a fanboy and have not been loyal to any carrier in the past. But I will be loyal to Apple Products for as long as they develop with the same passion.