Ughhhhh, so after getting VERY lucky and managing to schedule a walk in appointment for my liquid damaged MacBook, they've just text me asking me to head in-store.. the problem is I'm still at work! I was promised it would be after 5:30, if anything most likely 6pm ish. The guy was adamant that there was well over a 5 hour wait for a Mac specialist to see me, and now they've just handed my appointment out to someone else within 15 minute minutes of the first message. Has anyone else faced this issue? Is it even worth me trecking down to my local store as soon as I leave work? They're open till 8pm but I get feeling they'll just turn me away.. again. One of my colleagues told me today how she just stood in store and kicked off because of a similar experience and refused to leave until she was seen to, and apparently it worked.