well, sorta.
I ordered my 15" 2.16 macbook pro on 5/30 bc I needed the computer by 6/15, and I figured if I waited until wwdc for the new models, I may not get the computer in time if apple's delay for sending them out is more than a few days.
To my surprise Apple released today, and ships in 1-3 days. I called, told them that I have not received the unit yet and they are allowing me a replacement. Basically, I ship it back to apple, when they get the fedex confirmation that it has been received, they send out a SR macbook pro of "equal or greater" function at no additional cost. Also, the rep told me that replacements are expedited! I suppose this translates to faster process time or upgraded shipping.
I don't know if this is out of the ordinary, but it makes a big-kid like me pretty happy!
I ordered my 15" 2.16 macbook pro on 5/30 bc I needed the computer by 6/15, and I figured if I waited until wwdc for the new models, I may not get the computer in time if apple's delay for sending them out is more than a few days.
To my surprise Apple released today, and ships in 1-3 days. I called, told them that I have not received the unit yet and they are allowing me a replacement. Basically, I ship it back to apple, when they get the fedex confirmation that it has been received, they send out a SR macbook pro of "equal or greater" function at no additional cost. Also, the rep told me that replacements are expedited! I suppose this translates to faster process time or upgraded shipping.
I don't know if this is out of the ordinary, but it makes a big-kid like me pretty happy!
