Apple Gives 30$ Credit

Discussion in 'iPhone' started by misterc, Jun 21, 2009.

  1. misterc macrumors member

    Joined:
    Jan 23, 2008
    #1
    So I woke up this morning and got this in my email:

    Dear Apple Customer,

    Thank you for your recent Apple Store order. We appreciate your patience and apologize for the inconvenience caused by the delay in your iPhone activation.

    We are still resolving the issue that was encountered while activating your iPhone with AT&T. Unfortunately, due to system issues and continued high activation volumes, this could take us up to an additional 48 hours to complete.

    On Monday, you'll receive an email from Apple with an iTunes Store credit in the amount of $30. We hope you will enjoy this gift and accept our sincere apologies for the inconvenience this delay has caused.

    Thank you for choosing Apple.

    Sincerely,
    Apple Online Store Team



    Please do not reply to this email.

    The best thing is, I switched sim cards and was able to activate without itunes. LOL
     
  2. Luke1robb macrumors 6502a

    Luke1robb

    Joined:
    May 3, 2008
    Location:
    Cambridge, MA/Smithfield, RI
    #4
    This story has front page potential.

    Congrats by the way on the free $30!
     
  3. abijnk macrumors 68040

    abijnk

    Joined:
    Oct 15, 2007
    Location:
    Los Angeles, CA
    #5
    This is why Apple is a class act. While they are still a company, and they do screw up and make people incredibly angry at times, they do try and take care of their customers.
     
  4. BrownManUPS macrumors 6502a

    BrownManUPS

    Joined:
    Jul 30, 2007
    Location:
    California
  5. rdowns macrumors Penryn

    rdowns

    Joined:
    Jul 11, 2003
    #7
    Wow. $25 billion in cash and all they do is give you a lousy $30 credit. :rolleyes:

    We have to keep the bitchers and moaners happy. Of course, they'll be in here Monday bitching that their email didn't arrive early enough in the day. Classy move on Apple's part

    :D
     
  6. fireshot91 macrumors 601

    fireshot91

    Joined:
    Jul 31, 2008
    Location:
    Northern VA
    #8
    I didn't get an e-mail saying that.

    I ordered from Apple, and actually activated through iTunes.
     
  7. rdowns macrumors Penryn

    rdowns

    Joined:
    Jul 11, 2003
    #9
    I imagine this is only for those who had activation problems and couldn't use their phones this weekend.
     
  8. Luke1robb macrumors 6502a

    Luke1robb

    Joined:
    May 3, 2008
    Location:
    Cambridge, MA/Smithfield, RI
    #10
    Did you have troubles activating? That's what the $30 is for.
     
  9. DEdwards2204 macrumors member

    DEdwards2204

    Joined:
    Jun 16, 2009
    Location:
    Charleston, West Virginia
    #11
    If only AT&T was such a class act.
     
  10. verks macrumors member

    verks

    Joined:
    Sep 18, 2007
    #12
    Did you use your old sim?
     
  11. djwobble macrumors regular

    Joined:
    Jul 10, 2008
    Location:
    Virginia Beach, Virginia
  12. fireshot91 macrumors 601

    fireshot91

    Joined:
    Jul 31, 2008
    Location:
    Northern VA
    #14
    He said he didn't have trouble activating. He just switched his SIM cards.
     
  13. Maverick713 macrumors 6502

    Joined:
    Jun 14, 2009
    Location:
    Houston, TX
    #15
    lucky you sorta

    I went to best buy at like 2 ish (eastern time) on relase day and I activated 2 phones no problem what so ever. I was really surprised when I saw so many people actually having an issue with activation.
     
  14. DiamondMac macrumors 68040

    DiamondMac

    Joined:
    Aug 11, 2006
    Location:
    Washington, D.C.
    #16
    Cue those mad and angry that they didn't get this :rolleyes:

    Nice gesture by Apple
     
  15. wheelchairguy macrumors newbie

    Joined:
    Jul 15, 2006
    #17
    Received the same email

    While I am not happy about having to continue this wait to activate the correct sim card, I am not totally out it the cold as I have swapped the sim card with that which was in my original iPhone. As far as I can tell, everything is working fine. I was going to try a couple of things to get it to activate later today, but now I am just going to wait another 48 hours. I would be mad as hec had I had to be waiting for activation without my original iPhone sim. Very nice of Apple to give us this $30.00 credit.

    To all you Father's out there, have a GREAT Father's Day!!!

    Wheel
     
  16. heritagehog macrumors member

    heritagehog

    Joined:
    Jun 17, 2009
    Location:
    Oklahoma
    #18
    My activation just went through.. just had to put the sim card that came with the phone back in
     
  17. rburly macrumors 6502a

    rburly

    Joined:
    Jan 15, 2009
    Location:
    Florida
    #19
    Great enjoy your iTunes money!

    Apple is a class act.
     
  18. misterc thread starter macrumors member

    Joined:
    Jan 23, 2008
    #20
    30$$

    Like I said when I started this thread, I just switched my sim card and didn't even have to wait. Lol.
     
  19. lag1090 macrumors 6502

    Joined:
    Jan 28, 2007
    Location:
    NJ
    #21
    Depends on the situation. When it's a widely publicized screwup like this or the MobieMe transition issues, Apple compensates those involved. When it's a lower-profile case affecting Macs themselves, Apple tends to drag its feet.
     
  20. wheelchairguy macrumors newbie

    Joined:
    Jul 15, 2006
    #22
    I just tried mine and still see the "no service" message. So I put the one from my original iPhone back in so I can use my new iPhone 3G S. By the way, what an improvement over the iPhone. I am impressed with the location as it pretty much pinpoints you. The iPhone was usually about 8 miles off from my home. I guess that is the difference in 3G as I am getting 3G service here. And the voice is amazing.

    I love the forums! You can always get the best and real truth from them!
     

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