Hello,
I wonder if anyone can help me please?
I have a circa 2008 MacBook running OS X 10.5.8.
Everything seems to work fine with the machine itself, but when I log into my Hotmail email account (using the Safari browser) the machine constantly hangs, and I get the spinning beach ball for what seems like ages - then it crashes out of Safari.
I have tried going into Preferences, from where I have made sure I do not allow plug-ins. (I did try not allowing JavaScript, but it turned out I need to enable JavaScript to even get into Hotmail).
I have also tried looking at the Activity Report whenever this happens. It shows that Safari is not responding, and just gives me the option of Quitting or Force Quitting. So I end up quitting Safari, but then I am back to square one.
This is extremely frustrating, because it is now happening continuously.
I would therefore be grateful if someone could recommend a fix please.
I'd like to try whatever fixes are recommended without having to update my machine initially.
I suspect I might have to update my machine to enable me to download and use Firefox / Google Chrome as a browser [for use with Hotmail], or potentially just create a new email address, for example using Gmail instead of Hotmail.
But like I said I'd like to try and implement a fix using 'small steps' first, because I don't want to have to download a new browser, or create a new email address etc if I don't have to.
Below I have cut and pasted the most recent error report that was generated when my machine hung, and then crashed out of Safari.
The error report is all gobble-dee-gook to me. But I'm hoping it might provide some insight to somebody on here, so that you are able to recommend a fix of some sort.
I'd be very grateful for any help.
Thank you very much in advance.
Paul A
_____
I wonder if anyone can help me please?
I have a circa 2008 MacBook running OS X 10.5.8.
Everything seems to work fine with the machine itself, but when I log into my Hotmail email account (using the Safari browser) the machine constantly hangs, and I get the spinning beach ball for what seems like ages - then it crashes out of Safari.
I have tried going into Preferences, from where I have made sure I do not allow plug-ins. (I did try not allowing JavaScript, but it turned out I need to enable JavaScript to even get into Hotmail).
I have also tried looking at the Activity Report whenever this happens. It shows that Safari is not responding, and just gives me the option of Quitting or Force Quitting. So I end up quitting Safari, but then I am back to square one.
This is extremely frustrating, because it is now happening continuously.
I would therefore be grateful if someone could recommend a fix please.
I'd like to try whatever fixes are recommended without having to update my machine initially.
I suspect I might have to update my machine to enable me to download and use Firefox / Google Chrome as a browser [for use with Hotmail], or potentially just create a new email address, for example using Gmail instead of Hotmail.
But like I said I'd like to try and implement a fix using 'small steps' first, because I don't want to have to download a new browser, or create a new email address etc if I don't have to.
Below I have cut and pasted the most recent error report that was generated when my machine hung, and then crashed out of Safari.
The error report is all gobble-dee-gook to me. But I'm hoping it might provide some insight to somebody on here, so that you are able to recommend a fix of some sort.
I'd be very grateful for any help.
Thank you very much in advance.
Paul A
_____
Code:
Process: Safari [883]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.6 (5533.22.3)
Build Info: WebBrowser-75332203~3
Code Type: X86 (Native)
Parent Process: launchd [73]
Interval Since Last Report: 20843 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 8022 sec
Per-App Crashes Since Last Report: 5
Date/Time: 2017-05-09 17:07:59.336 +0100
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 4C9A8BEA-D5C6-4E3D-B5BC-FB745857C10F
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0000000000 0 + 0
Thread 1:
0 libSystem.B.dylib 0x907d534e __semwait_signal + 10
1 libSystem.B.dylib 0x907ffccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x966c3d58 WTF::TCMalloc_PageHeap::scavengerThread() + 824
3 com.apple.JavaScriptCore 0x966c3d8f WTF::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x907ff055 _pthread_start + 321
5 libSystem.B.dylib 0x907fef12 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x907d534e __semwait_signal + 10
1 libSystem.B.dylib 0x907ffccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.WebCore 0x91b5d587 WebCore::IconDatabase::syncThreadMainLoop() + 279
3 com.apple.WebCore 0x91b5ae19 WebCore::IconDatabase::iconDatabaseSyncThread() + 761
4 libSystem.B.dylib 0x907ff055 _pthread_start + 321
5 libSystem.B.dylib 0x907fef12 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x907ce166 mach_msg_trap + 10
1 libSystem.B.dylib 0x907d595c mach_msg + 72
2 com.apple.CoreFoundation 0x96bc7e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x96bc8aa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x9550318c CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x907ff055 _pthread_start + 321
6 libSystem.B.dylib 0x907fef12 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x907d534e __semwait_signal + 10
1 libSystem.B.dylib 0x907ffccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x965186b1 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 81
3 com.apple.WebCore 0x91b7677c WebCore::LocalStorageThread::threadEntryPoint() + 188
4 libSystem.B.dylib 0x907ff055 _pthread_start + 321
5 libSystem.B.dylib 0x907fef12 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x907ce166 mach_msg_trap + 10
1 libSystem.B.dylib 0x907d595c mach_msg + 72
2 com.apple.CoreFoundation 0x96bc7e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x96bc8aa8 CFRunLoopRunInMode + 88
4 com.apple.Safari 0x0002f33d 0x1000 + 189245
5 com.apple.Safari 0x0002f08a 0x1000 + 188554
6 com.apple.Safari 0x0002f023 0x1000 + 188451
7 libSystem.B.dylib 0x907ff055 _pthread_start + 321
8 libSystem.B.dylib 0x907fef12 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x907ce166 mach_msg_trap + 10
1 libSystem.B.dylib 0x907d595c mach_msg + 72
2 com.apple.CoreFoundation 0x96bc7e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x96bc8aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x931f9520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x93195dfd -[NSThread main] + 45
6 com.apple.Foundation 0x931959a4 __NSThread__main__ + 308
7 libSystem.B.dylib 0x907ff055 _pthread_start + 321
8 libSystem.B.dylib 0x907fef12 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x9081d60a select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x907ff055 _pthread_start + 321
2 libSystem.B.dylib 0x907fef12 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x907d534e __semwait_signal + 10
1 libSystem.B.dylib 0x907ffccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x965186b1 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 81
3 com.apple.WebCore 0x91b7677c WebCore::LocalStorageThread::threadEntryPoint() + 188
4 libSystem.B.dylib 0x907ff055 _pthread_start + 321
5 libSystem.B.dylib 0x907fef12 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x907d534e __semwait_signal + 10
1 libSystem.B.dylib 0x907ffccd pthread_cond_wait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x9292eb32 glvmDoWork + 162
3 libSystem.B.dylib 0x907ff055 _pthread_start + 321
4 libSystem.B.dylib 0x907fef12 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9650e79c ecx: 0x006bb240 edx: 0x966bd7e8
edi: 0x00000018 esi: 0x00000000 ebp: 0x006bb240 esp: 0xbfffe69c
ss: 0x0000001f efl: 0x00010282 eip: 0x00000000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x644000 - 0x64ffff libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib
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0x692000 - 0x6a1ffc SyndicationUI ??? (???) <4cb2f7ffaf3185ff4e036082064e7121> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/SyndicationUI
0x11d50000 - 0x12049ff3 com.apple.RawCamera.bundle 2.3.0 (505) <1c7cea30ffe2b4de98ced6518df1e54b> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
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0x17100000 - 0x17101ff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
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0x180ba000 - 0x1823ffe3 GLEngine ??? (???) <3bd4729832411ff31de5bb9d97e3718d> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
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0x903d1000 - 0x903ddfff libbz2.1.0.dylib ??? (???) <d355415c89c383330697a7b73d6dbc2e> /usr/lib/libbz2.1.0.dylib
0x903de000 - 0x9040bfeb libvDSP.dylib ??? (???) <e89461ed03200fb3c0304e62e14a42ed> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
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0x90557000 - 0x90563ffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x907cd000 - 0x90934ff3 libSystem.B.dylib ??? (???) <be7a9fa5c8a925578bddcbaa72e5bf6e> /usr/lib/libSystem.B.dylib
0x90935000 - 0x9093afff com.apple.DisplayServicesFW 2.0.2 (2.0.2) <cb9b98b43ae385a0f374baabe2b71764> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x90978000 - 0x909eafff com.apple.PDFKit 2.1.2 (2.1.2) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
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0x90a01000 - 0x90a06fff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x90a07000 - 0x90b87fff com.apple.AddressBook.framework 4.1.2 (702) <f9360f9926ccd411fdf7550b73034d17> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x90b88000 - 0x90bc6fff libGLImage.dylib ??? (???) <a6425aeb77f4da13212ac75df57b056d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
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0x90bec000 - 0x90beefff com.apple.securityhi 3.0 (30817) <40562b85d99118354c974e76c32fa6fb> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x90bef000 - 0x90beffff com.apple.Carbon 136 (136) <4177916bbf70e0ddc446f94001d54c95> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x90bf0000 - 0x90d7ffe7 com.apple.CoreAUC 3.08.0 (3.08.0) <ce8da72493f7ad2bcb13130e6d0eca54> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x90e25000 - 0x90e41ff3 com.apple.CoreVideo 1.6.1 (48.6) <e1eea31edd855f3e739202eb18ac8312> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x90e42000 - 0x90e8dff7 com.apple.CoreMediaIOServices 140.0 (1492) <3fd3879b31be7659c1008e8991e9f69b> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/CoreMediaIOServices
0x90e8e000 - 0x9124cfea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x9124d000 - 0x9125cffe com.apple.DSObjCWrappers.Framework 1.3 (1.3) <47c451a0ea1fd2ebd6a192ecdc3f3867> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x91271000 - 0x9128cff3 libPng.dylib ??? (???) <e0c3bdc3144e1ed91f1e4d00d147ff3a> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
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0x912e8000 - 0x912effe9 libgcc_s.1.dylib ??? (???) <e280ddf3f5fb3049e674edcb109f389a> /usr/lib/libgcc_s.1.dylib
0x912f0000 - 0x912f2ff5 libRadiance.dylib ??? (???) <73169d8c3fc31df4005e8eaa0d16bde5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x912f3000 - 0x91477fef com.apple.MediaToolbox 0.484.2 (484.2) <03c5c5966a91ad3ae9c825340fa21970> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox
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0x914aa000 - 0x91503ff7 libGLU.dylib ??? (???) <a3b9be30100a25a6cd3ad109892f52b7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
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0x9150a000 - 0x91518ffd libz.1.dylib ??? (???) <a98b3b221a72b54faf73ded3dd7000e5> /usr/lib/libz.1.dylib
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