My wife and I switched over to Mac within the past couple years. OS X is great, "it just works," and we love the aesthetics of the hardware. But I'm starting to question the reliability of the hardware.
Our first Mac was a Mini, which we had to take in twice to be repaired. Turned out to be the hard drive. Then I got an iBook G3 from a friend. It had to have its logic board replaced under recall. So we got my wife a Powerbook G4, and it hasn't had any problems. But we got her mother a Macbook 2.0GHz, which just had its battery replaced under recall (it wasn't being recognized at all).
And I just got myself a Macbook 2.2GHz, which is now in the shop due to the Superdrive having mechanical trouble ejecting discs, and most worryingly, the LCD having the color banding/gradient problem. I just heard from Apple's repair shop, which said they couldn't reproduce my problem. Well all they have to do is compare the display side-by-side with another Macbook, like the geniuses did in the Apple store and all agreed looked really bad.
Now, I know that hard drives fail and battery recalls aren't uncommon for any PC manufacturer. Apple probably doesn't make those things itself. But as much as I love the Macs we've purchased, when I think that four out of the five have had hardware problems it's annoying.
What is everyone else's experience? Have I just had bad luck?
Our first Mac was a Mini, which we had to take in twice to be repaired. Turned out to be the hard drive. Then I got an iBook G3 from a friend. It had to have its logic board replaced under recall. So we got my wife a Powerbook G4, and it hasn't had any problems. But we got her mother a Macbook 2.0GHz, which just had its battery replaced under recall (it wasn't being recognized at all).
And I just got myself a Macbook 2.2GHz, which is now in the shop due to the Superdrive having mechanical trouble ejecting discs, and most worryingly, the LCD having the color banding/gradient problem. I just heard from Apple's repair shop, which said they couldn't reproduce my problem. Well all they have to do is compare the display side-by-side with another Macbook, like the geniuses did in the Apple store and all agreed looked really bad.
Now, I know that hard drives fail and battery recalls aren't uncommon for any PC manufacturer. Apple probably doesn't make those things itself. But as much as I love the Macs we've purchased, when I think that four out of the five have had hardware problems it's annoying.
What is everyone else's experience? Have I just had bad luck?