I just wanted to share my experience with each of you. So last week I woke up to a cracked MacBook Pro screen. The screen was not displaying any picture, but I was able to connect to an external monitor. I purchased my laptop in late winter 2017 (Touch Bar mbp). Although I do have apple care.... apple care + was not an option when I got my laptop. I did not know what I was going to do. In my conversations with Apple Technical Support - they were telling me it was going to be 99 dollars for the screen to be replaced. I explained to them that is the price for accidental damage with apple care +. I was then told that it would probably be $299 for a new screen. This seemed really cheap to me. I wanted to get a realistic estimate before I started traveling to get it repaired. Once dropping it off at the authorized service provider he told me it would be at least 600 dollars if not more I was continuing to work with Apple Tech support over the phone and was assigned a Senior Advisor who then told me that to help me out she would provide me with a free courtesy repair on my mbp. Yes! Free of charge!!!!! I have my laptop back and I am so grateful. Hopefully this helps encourage someone to be patient if they find themselves in a similar situation.