Apple headphone adapter.

[joeblow7777]

I just got an 8+ coming from a 6, so this is my first experience with a headphone jack-less iPhone.
I was trying out the little adapter dongle that comes bundled and it seems that it doesn't work when used with Apple earbuds (non-lightning ones, obviously).

Is it just my adapter, or is this normal? I've tried with 3 different sets. It's worked with every non-Apple earphones I've used though.

 

[jhearty99]

No, this is obviously not normal lol As far as providing help, I got nothing.

 

[joeblow7777]

No, this is obviously not normal lol As far as providing help, I got nothing.

Thanks, I wasn’t expecting help, just wanted to confirm that it wasn’t just me. It’s really strange though. It’s the same for every set of Apple earbuds that I try; extremely staticky and distant sounding. Basically useless. But so far it’s clear as day for every non-Apple set I’ve tried. I guess they should replace it for me if I take it to an Apple store and they observe the same behaviour, right?. Not a big deal either way, it’s just a cheap little dongle.

 

[jhearty99]

Yes, considering it only costs $9, I would imagine they would swap it out for you without even testing it.

 

[joeblow7777]

Yes, considering it only costs $9, I would imagine they would swap it out for you without even testing it.

Yeah, considering that it’s about 1% of what I spent on the phone, they really shouldn’t give too much fuss!

 

[Solomani]

Thanks, I wasn’t expecting help, just wanted to confirm that it wasn’t just me. It’s really strange though. It’s the same for every set of Apple earbuds that I try; extremely staticky and distant sounding. Basically useless. But so far it’s clear as day for every non-Apple set I’ve tried. I guess they should replace it for me if I take it to an Apple store and they observe the same behaviour, right?. Not a big deal either way, it’s just a cheap little dongle.

Just have it swapped out at Apple Store. It's under warranty.

 

[joeblow7777]

Just have it swapped out at Apple Store. It's under warranty.

Probably a dumb question, but I don't have to make an appointment, do I? Do I walk up to the Genius bar? Ask a random genius?

I only ever go into the Apple Store to look at products on display. I've never needed to conduct any business or be serviced.

 

[44267547]

Probably a dumb question, but I don't have to make an appointment, do I? Do I walk up to the Genius bar? Ask a random genius?

I only ever go into the Apple Store to look at products on display. I've never needed to conduct any business or be serviced.

I also tried what you stated above with adapter, and I did not have issues. And in your situation, I would not make an appointment, just walk in and explain. It should only take you a few minutes.

 

[Solomani]

Probably a dumb question, but I don't have to make an appointment, do I? Do I walk up to the Genius bar? Ask a random genius?

I only ever go into the Apple Store to look at products on display. I've never needed to conduct any business or be serviced.

An appointment is not necessary…. but if you walk in during a busy time, you will be qued behind everyone else that has an appointment at that time! And that could mean a very long wait, depending on how busy your Apple Store gets on most days.

It's only fair that the others get served before you, they made an appointment, and you did not.

 

[joeblow7777]

An appointment is not necessary…. but if you walk in during a busy time, you will be qued behind everyone else that has an appointment at that time! And that could mean a very long wait, depending on how busy your Apple Store gets on most days.

It's only fair that the others get served before you, they made an appointment, and you did not.

Of course.

 

[joeblow7777]

Got a replacement at the Apple Store yesterday. I didn’t have an appointment and they were really busy, but I’m actually really impressed by how efficiently they handled it. Can’t beat Apple in customer service!