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Charis

macrumors newbie
Original poster
Jul 15, 2008
15
0
I use a Mac OS X, 10.4.11. The Apple icon on the top left corner is blue instead of black. My iTunes library has emptied - in the Music folder in Finder, I find a 'data' file named 'iTunes library damaged'. I lost all the data in an Excel worksheet that I was working on yesterday. What could be wrong?
 
Correct me if I'm wrong, but in Tiger, wasn't the Apple menu icon always blue?

As regards your iTunes, your library probably was somehow damaged. This doesn't call for an unhappy ending. What I recommend is deleting iTunes, and re-downloading it. Then, if you go into your iTunes folder, then into "iTunes music," your music should still be there. Just drag and drop all your music into iTunes.

As regards Excel, do you recall saving your data?

At a final guess, perhaps your OS is corrupt. Try backing up all your data, and doing a clean install if none of the above considerations solves your problem.
 
Correct me if I'm wrong, but in Tiger, wasn't the Apple menu icon always blue?

As regards your iTunes, your library probably was somehow damaged. This doesn't call for an unhappy ending. What I recommend is deleting iTunes, and re-downloading it. Then, if you go into your iTunes folder, then into "iTunes music," your music should still be there. Just drag and drop all your music into iTunes.

As regards Excel, do you recall saving your data?

At a final guess, perhaps your OS is corrupt. Try backing up all your data, and doing a clean install if none of the above considerations solves your problem.

I believe the menu icon is usually in black. I had Excel, iTunes, Gmail (using Firefox) and Skype opened and somehow all 4 got corrupted. Today Im having trouble logging into my gmail account. The Excel file data is all garbled.

What is the process for doing a 'clean install'? Thanks, I deleted & re-downloaded iTunes.
 
The Apple menu icon in the Aqua UI was blue until 10.5 (Leopard) when it was changed to glossy black. In 10.4.11 it is supposed to be blue.

Oh...thank you. :eek:

I wonder then why my excel worksheet became garbled, iTunes had a damaged file, and Skype required me to set up again when I logged in this morning. Sigh.
 
The Apple menu icon in the Aqua UI was blue until 10.5 (Leopard) when it was changed to glossy black. In 10.4.11 it is supposed to be blue.

I'm 99.999999% sure that you can change it from Blue to Graphite under Appearance in System Preferences, using Tiger. I know I had a blackish background and changed it to that, but didn't like that my X - + buttons were grey, so I went back.
 
I'm 99.999999% sure that you can change it from Blue to Graphite under Appearance in System Preferences, using Tiger. I know I had a blackish background and changed it to that, but didn't like that my X - + buttons were grey, so I went back.

Thanks much! You are 100% right. There's an option to change the colour in Sys Pref. i was surprised when i saw the blue instead of grey, coz i didn't change the colour. TheniI was concerned that the system got corrupted like what happened to my excelworksheet, itunes and skype.

^sounds like your Mac OS X version has been downgraded from 10.5 (Leopard) to 10.4 (Tiger). i have no idea why though.

to confirm, i have 10.4.11 Tiger...would like to upgrade to Leopard but i bought my MacBook only a year ago.
 
I bought my macbook almost a year ago, check the dates. I remember people purchasing macs around the time of the leopard release were eligible for an upgrade disc for $10 or something like that. The program may well be long gone...
 
ok so its sounds like all of your user settings have been cleared. did you rename your home folder by any chance? go to Macintosh HD/Users are there two users folders there? both being yours?
 
I bought my macbook almost a year ago, check the dates. I remember people purchasing macs around the time of the leopard release were eligible for an upgrade disc for $10 or something like that. The program may well be long gone...

that's a great deal, wish i knew about that.

ok so its sounds like all of your user settings have been cleared. did you rename your home folder by any chance? go to Macintosh HD/Users are there two users folders there? both being yours?

good question...nope, i didn't rename my home folder.
What i see in the Macintosh HD is a folder named "Users" and in it are 2 folders, one named "guest" and the other "shared".
 
uh oh. that doesn't sound good. To me it sounds like you've somehow deleted your account. That would explain everything you said, but it would also mean that all you're files were deleted (however, the applications would not have been). If you're on auto-login, you wouldn't have noticed. It would also explain the excel worksheet if you went into "Recently Opened" (or whatever it's called), and tried opening it from there, and skype wouldn't recognise you're settings, and of course your itunes wouldn't have any songs in it. As for the apple logo being blue, I'd say that's because it must be the default theme.

Are you sure there is not a folder with the same name as your username?

- Jaiden
 
Have you tried repairing permissions when booting from the system disk?

I've had something similar happen before. My login defaulted back to what it looked like when I originally installed it. This includes iTunes reverting back and most all of my programs being gone from the dock. Turns out, the permissions on my home/user directory got changed. A simple permission repair fixed the problem.
 
Have you tried repairing permissions when booting from the system disk?

I've had something similar happen before. My login defaulted back to what it looked like when I originally installed it. This includes iTunes reverting back and most all of my programs being gone from the dock. Turns out, the permissions on my home/user directory got changed. A simple permission repair fixed the problem.

You got a good point...hmmm, i'll look into this. How did you 'repair' the permission?

uh oh. that doesn't sound good. To me it sounds like you've somehow deleted your account. That would explain everything you said, but it would also mean that all you're files were deleted (however, the applications would not have been). If you're on auto-login, you wouldn't have noticed. It would also explain the excel worksheet if you went into "Recently Opened" (or whatever it's called), and tried opening it from there, and skype wouldn't recognise you're settings, and of course your itunes wouldn't have any songs in it. As for the apple logo being blue, I'd say that's because it must be the default theme.

Are you sure there is not a folder with the same name as your username?

- Jaiden

Oh no! Deleted my account - how did I do it? Hmmmm.
when i log in, I have 2 options: log in as Guest or as ME (my name). I click on ME and type in password.
I followed you suggestion and checked the HD, only one USERS folder, inside it are 2 folders: Guest and Shared. Then ME is not a folder but a 'home' icon. Inside Home are folders for documents, music, photos, Desktop...
 
Oh no! Deleted my account - how did I do it? Hmmmm.
when i log in, I have 2 options: log in as Guest or as ME (my name). I click on ME and type in password.
I followed you suggestion and checked the HD, only one USERS folder, inside it are 2 folders: Guest and Shared. Then ME is not a folder but a 'home' icon. Inside Home are folders for documents, music, photos, Desktop...

The "Me" is a folder, it just has a different icon. Everything is fine, that is how the user folder is displayed. If you logged in as Guest and went to Users, the "Me" would be a folder, and Guest would be the Home folder. It is just to show you who is logged in.

And to repair permissions, go to Applications --> Utilities --> Disk Utility. Click on Macintosh HD, and Verify Permissions. If it gives you a list of errors, Repair. Note that it might take about 10 minutes to verify and repair.
 
ah, of course. I should have mentioned that you're home folder will not show up like a normal folder. sorry about that.
 
The "Me" is a folder, it just has a different icon. Everything is fine, that is how the user folder is displayed. If you logged in as Guest and went to Users, the "Me" would be a folder, and Guest would be the Home folder. It is just to show you who is logged in.

And to repair permissions, go to Applications --> Utilities --> Disk Utility. Click on Macintosh HD, and Verify Permissions. If it gives you a list of errors, Repair. Note that it might take about 10 minutes to verify and repair.

Awesome, thanks for the instructions. I'll give it a go...:)
 
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