Apple ID Account not accepting replacement CC

Discussion in 'Community Discussion' started by Dambuster43, Sep 15, 2013.

  1. Dambuster43 macrumors member

    May 20, 2013
    Not sure if this is the right forum...but..

    My UK CC renewal card never arrived. HSBC cancelled it and issued a new card...with a new 16 digit number.
    Trying to update my Apple account details..but the card is not accepted saying its the wrong number for this type of card (Mastercard). Apple had me re doing all info to be grammatically correct and as it appears in Royal Mails address/postcode finder! And its still rejected.

    Wondering if anybody else has had similar problems and if/how they got a solution.
  2. Jessica Lares macrumors G3

    Jessica Lares

    Oct 31, 2009
    Near Dallas, Texas, USA
    Don't use any dots I think it is? What's the exact error? Does it point to the issue?
  3. Apple fanboy macrumors Penryn

    Apple fanboy

    Feb 21, 2012
    Behind the Lens, UK
    Post a screen shot! :D

    (Please don't)

    Try it after an hour or so. Sometimes it can be a server issue.

    Personally I just you vouchers so I never have to worry about unforeseen in app purchases.

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