Apple ID: apple id been disabled for security reasons

Discussion in 'Mac Basics and Help' started by hrsetrdr, Feb 10, 2014.

  1. hrsetrdr macrumors member

    hrsetrdr

    Joined:
    Sep 17, 2007
    #1
    I have had an Apple ID for several years, have only used it to access the App Store a couple times. But, today I bought an ipad, and want to use Facetime, but in spite of having gone though the password reset procedure I still get "apple id been disabled for security reasons". What is going on? What does it take to fix this? Do I have to call Apple customer service on the phone?

    I know that there are millons of people having Apple ID problems; what is the root cause of all the un-necessary heartburn?
     
  2. Tumbleweed666 macrumors 68000

    Joined:
    Mar 20, 2009
    Location:
    Near London, UK.
    #2
    How do you know there are "millions"?

    It may be the reset takes a few hours to sort itself out, if it's still not working, phone apple support.
     
  3. satcomer macrumors 603

    satcomer

    Joined:
    Feb 19, 2008
    Location:
    The Finger Lakes Region
    #3
    Sounds as if your Apple ID might have been hacked. Can you get into the iCloud web stuff at Apple -My Apple ID? If so change the password in the web app, wait a minute or two and then change the password from your System Preferences->iCloud pane to the new password you setup.
     
  4. hrsetrdr thread starter macrumors member

    hrsetrdr

    Joined:
    Sep 17, 2007
    #4
    Just a guess, since google search results show a whole lot of inquiries on this subject,..may just be thousands upon thousands.

    This morning I tried a differant approach, and entered the email associated with this Apple ID account, rather than my user name; that appears to be successful. :rolleyes:

    I always considered using ones email address for an user ID, like for example on ebay, to be a bad practice, but I guess Apple is good with that.
     
  5. Tumbleweed666 macrumors 68000

    Joined:
    Mar 20, 2009
    Location:
    Near London, UK.
    #5
    I didn't even know there was a user name, always use my email address.
    Perhaps those other thousands are doing the same as you were ? :D
     
  6. firedept macrumors 603

    firedept

    Joined:
    Jul 8, 2011
    Location:
    Somewhere!
    #6
    I had a user name, which was not my email address, at one point linked to my Apple ID. Used to work without any issues. Back several months to a year ago it just stopped accepting my user name. Would only accept the email address associated with my ID. Never tried to figure it out since my email address worked.
     

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